Resumes
Resumes
Incident Manager
View pageLocation:
112 Blueberry Ln, Elkins Park, PA 19027
Industry:
Information Technology And Services
Work:
Comcast Business since Jan 2013
Business Process Offshore Manager
Comcast Commercial Services - Greater Philadelphia Area since Oct 2011
Manager of Network Engineering
Sungard Availability Services - Greater Philadelphia Area Jan 2008 - Sep 2011
Supervisor, Major Incident Team
Philadelphia Stock Exchange - Greater Philadelphia Area Jul 1998 - Jun 2007
Senior Manager
MIIX - Princeton, NJ 1997 - 1998
Manager, Network Facilities and Projects
Business Process Offshore Manager
Comcast Commercial Services - Greater Philadelphia Area since Oct 2011
Manager of Network Engineering
Sungard Availability Services - Greater Philadelphia Area Jan 2008 - Sep 2011
Supervisor, Major Incident Team
Philadelphia Stock Exchange - Greater Philadelphia Area Jul 1998 - Jun 2007
Senior Manager
MIIX - Princeton, NJ 1997 - 1998
Manager, Network Facilities and Projects
Education:
Penn State University 1981 - 1985
BA, English, History
BA, English, History
Skills:
Telecommunications
Itil
Networking
Data Center
Vendor Management
Disaster Recovery
Network Engineering
Cisco Technologies
Routing
Vmware
Voip
Troubleshooting
Wan
Business Continuity
Juniper
Virtualization
Managed Services
Switches
Infrastructure
Active Directory
Cloud Computing
Integration
Network Architecture
It Management
Network Design
Storage
Hardware
Bgp
Firewalls
Ip
Vpn
Cisco Ios
Network Administration
Routers
San
Security
It Operations
Ospf
Windows Server
Lan Wan
Servers
Co Location
Dns
Tcp/Ip
Network Security
Ethernet
High Availability
Mpls
Unified Communications
Telephony
Itil
Networking
Data Center
Vendor Management
Disaster Recovery
Network Engineering
Cisco Technologies
Routing
Vmware
Voip
Troubleshooting
Wan
Business Continuity
Juniper
Virtualization
Managed Services
Switches
Infrastructure
Active Directory
Cloud Computing
Integration
Network Architecture
It Management
Network Design
Storage
Hardware
Bgp
Firewalls
Ip
Vpn
Cisco Ios
Network Administration
Routers
San
Security
It Operations
Ospf
Windows Server
Lan Wan
Servers
Co Location
Dns
Tcp/Ip
Network Security
Ethernet
High Availability
Mpls
Unified Communications
Telephony
Interests:
Social Services
New Technology
Children
Civil Rights and Social Action
Charity Fundraising
Environment
Mentoring
Science and Technology
New Technology
Children
Civil Rights and Social Action
Charity Fundraising
Environment
Mentoring
Science and Technology
Helaine Dubner Elkins Park, PA
View pageWork:
SunGard Availability Services
Jan 2008 to Present
Supervisor, Major Incident Team
PHILADELPHIA STOCK EXCHANGE
Philadelphia, PA
1998 to 2007
Senior Telecom Manager
MIIX INC
Lawrenceville, NJ
1997 to 1998
Manager, Network Facilities and Projects
FRANKFORD HOSPITAL
Philadelphia, PA
1992 to 1997
Director of Telecommunications
CONTEL OFFICE COMMUNICATIONS
Philadelphia, PA
1988 to 1992
Customer Service Supervisor
Jan 2008 to Present
Supervisor, Major Incident Team
PHILADELPHIA STOCK EXCHANGE
Philadelphia, PA
1998 to 2007
Senior Telecom Manager
MIIX INC
Lawrenceville, NJ
1997 to 1998
Manager, Network Facilities and Projects
FRANKFORD HOSPITAL
Philadelphia, PA
1992 to 1997
Director of Telecommunications
CONTEL OFFICE COMMUNICATIONS
Philadelphia, PA
1988 to 1992
Customer Service Supervisor
Education:
Penn State University, State College
1985
B.A.
1985
B.A.
Skills:
Certified Nortel and Avaya Database Adminstrator, ITIL V3 Certified