Ana Pamela Hernandez

St. John's Hospital/The Municipal Housing Authority

Sep 2013 to Feb 2014
Service Coordinator/Bilingual Social Worker
St. Joseph's Medical Center Geriatric Day Care Program

Feb 2004 to Feb 2011
Bilingual Secretary/Administrative Assistant

Touro College
New York, NY
2007 to 2010
Master of Social Work
Mercy College
Dobbs Ferry, NY
2003 to 2007
Bachelor in Behavior Science

House cleaning
Springfield, MA
Jun 2010 to Jun 2012
Office manager
Burke nursery
Burke, VA
Sep 2011 to Nov 2011
Cashier
Diet-To-Go
Springfield, VA
May 2011 to Jun 2011
Food preparer
Coin laundry
Annandale, VA
Aug 2007 to Jun 2010
Office manager

South lakes high school
Reston, VA
2007
High school diploma

Gateway Group One Taxi Dispatch

May 2011 to Apr 2014
Taxi Dispatcher
Stephens Towing
Brooklyn, NY
Oct 2003 to Feb 2010
Office Assistant
Tony Stephens
Brooklyn, NY
Jun 2001 to Aug 2006
Moving Contractor
786 Security
Brooklyn, NY
Mar 2003 to Oct 2003
Security Officer

Kingsborough College
Brooklyn, NY
2006
A.A.S in Business Management
Franklin K. Lane High School
Elmhurst, NY
1999
High School Diploma

Virginia Premier Health Plan
Richmond, VA
Feb 2014 to Dec 2014
Member Operations Bilingual Representative
T-Mobile
Richmond, VA
Oct 2012 to Feb 2014
Customer Service/Sales Representative
SunTrust Bank
Richmond, VA
May 2012 to Sep 2012
Wire Operations Electronic Specialist
Capital One
Glen Allen, VA
Apr 2011 to Apr 2012
Claims Intake Representative
Giorgio's Family Restaurant

Aug 2008 to Aug 2010
Waitress/Host
Moonstruck Chocolate Caf
McLean, VA
Dec 2006 to Jul 2008
Shift Supervisor
Bank & Associates Law
Dumfries, VA
May 2006 to Oct 2006
Bilingual Administrative Assistant

Forest Park High School
2010
High School Diploma in Advanced Studies
J. Sargeant Reynolds Community College
Richmond, VA
Business Administration

Unite Here
New York, NY
Nov 2011 to May 2014
Administrative Assistant/Dues Clerk
Ponce De Leon Federal Bank
New York, NY
Aug 2004 to Nov 2011
Head Teller
B&A Business Services
New York, NY
Jan 2004 to Aug 2004
Secretary
BP Amoco and Quest Group
Bronx, NY
Jul 2003 to Jan 2004
Accounting Office Technician

TECHNICAL CARRER INSTITUTE
2000 to 2003
Associate in Accounting and Office Technology

Nielsen PR

Apr 2010 to 2000
Assistant Call Center
Vesa Cellular & Internet Services
Aguas Buenas, PR
Jul 2009 to Jan 2010
Salesmen
Julio Alvarado Promotions & Events
Guaynabo, PR
Feb 2000 to Aug 2009
Promoter

Universidad del Turabo
Gurabo, PR
2011
Master in Counseling Psychology
Universidad de Puerto Rico,
San Juan, PR
2008
Bachelor in Psychology
Colegio Bautista
Caguas, PR
2000

Application of psychological theories and human development stages, drafting and preparation of research proposals related to the field of psychology, administration of psychological tests, prepare and offering workshops, knowledge about career counseling, conceptualizing cases. Provide therapy in their individual, family and group modality.

SC department of labor

Jun 2006 to 2000
Office Assistant

New York
New York, NY
1984 to 1984
GED in General

Telemedik Call Center PR

Feb 2013 to Jan 2014
Customer Service Representative for Health insurance
Direct Response Source PR

Jan 2012 to Feb 2013
Sales
Communikart PR

Jun 2010 to Jul 2011
Customer Service
Vineland

Jun 2014 to Present
Accu Staff Temp

World Traning Institud
Puerto Rico
2010 to 2010
Nails Technician
John Dewey College
Carolina, PR
2006 to 2007
Information Technology Technician in Computer
Universidad Metripolitana PR
San Juan, PR
2003 to 2005
Education in Spanish
Dra. Wilma Chvez
Trujillo Alto, PR
2003
High School Diploma

Skills<br/>Customer Service, Cash Register, Sales, work under pressure, Team work,<br/>Basic English knowledge. Data entry, Computer skills (Word, Excel, Power Point)<br/>QNIX. OnBase, CareMark, CS, Mainframe, SAS