Anthon Zephir

19401 northwest 7Th Ct, Miami, FL 33169

Information Technology And Services

Itamar Medical, Inc. May 2017 - Jun 2018
Operations Analyst Clinical Software Technical Support
Psa Airlines, Inc. Oct 2016 - Nov 2017
Senior Lead Flight Attendant
Air Wisconsin Airlines Jun 2016 - Oct 2016
Senior Lead Flight Attendant
Krispy Kreme Doughnuts Mar 2016 - Jun 2016
Area Salesperson and Route Delivery Driver
Blockbuster Textile Linen Service Jan 2016 - Mar 2016
Plant and Production Supervisor

American Intercontinental University 2014 - 2016
Bachelors, Management, Healthcare Center For Disease Control and Prevention 2010
Miami Dade College 2004
University of Miami May 2001
Bachelors, Bachelor of Arts The University of Miami 2001
Bachelors, Bachelor of Arts University of Miami 1997 - 2001
Bachelors, Business Administration, Management, Business, Business Economics, Business Administration and Management Dade Community College Jun 1997
Miami Dade College Jun 1997
Miami Dade College 1995 - 1997
Associates, Associate of Arts Air Traffic Control School Jul 1996

Program Management
Product Management
Management
Troubleshooting
Training
Team Management
Analysis
Product Development
Recruiting
Wireless
Business Strategy
Tcp/Ip
Human Resources
Crm
Software Documentation
Visio
Project Planning
Networking
Business Process
Vendor Management

Children
Politics
Environment
Poverty Alleviation
Human Rights
Animal Welfare
Arts and Culture
Health

Certified Security Awareness Training
Center For Disease Control and Prevention Osha, Haccp

Endeavor Telecom

Dec 2014 to 2000
Service Delivery Tier 1/Tier 2 (Contractor)
NCR National Cash Register
Alpharetta, GA
Apr 2014 to Jul 2014
System Analyst I (Contractor)
Freelance
Atlanta, GA
Jan 2010 to Apr 2014
Field Technician (Contractor)
AT&T Wireless
Sandy, GA
Sep 2010 to Aug 2013
Senior Project Analyst/Help Desk
Center For Disease Control
Atlanta, GA
Apr 2008 to Sep 2010
Project Manager (Contractor)
Verso Technologies
Atlanta, GA
Nov 2007 to Mar 2008
Tier 1 & 2 Technical Support Manager
United Office Systems
Marietta, GA
Feb 2007 to Nov 2007
Dispatcher
Great Wide Industries LP
Atlanta, GA
Jun 2006 to Feb 2007
Operations Manager /Assistant Terminal Manager
Matria Healthcare Inc
Marietta, GA
Feb 2006 to Jun 2006
Assessment Coordinator /Benefits Coordinator
Care Ambulance a Life Star Response Company
Atlanta, GA
Sep 2005 to Feb 2006
Dispatch Manager
MTI Med Com USA Call Center
Fort Lauderdale, FL
Nov 2004 to Sep 2005
Transportation Dispatch Manager
Cingular Wireless LLC
Miami Lakes, FL
Jun 2003 to Apr 2004
Retail Inside Sales Consultant

UNIVERSITY Of Miami
Coral Gables, FL
May 2001
Bachelor of Business Economics in Information Technology
Miami Dade Community College
Miami, FL
Jun 1997
Certificate

Network & System Security, Risk, Management, Vulnerability Assessments, Authentication & Access Control, System Monitoring Regulatory Compliance System Integration Planning,/ DS1, DS3, and Ethernet services/ASA Wireless Tier II team. Deployment experience on software upgrades. Security: Technologies: Retina Network Security Scanner; SSH; SSL; Digital Certificates; Anti-Virus Tools (Norton, Symantec, Ghost, etc.) Systems: Unix-Based Systems (Solaris, Linux, BSD); Windows (all)Microsoft Windows 7,8 DS1, DS3, and Ethernet services/ASA Wireless Tier II team Networking: LANs, WANs, VPNs, Routers, Firewalls, TCP/IP ,AS400, Telegence, Rockwell, Snooper, Blackberry Website and Tools, L2/L3 Networking Software: Microsoft Office (Word, Excel, Outlook, Access, PowerPoint, Project 2010, SharePoint 2007 to SharePoint 2010 , Yellow Sigma, Pivotal / Clarify/ People Soft / Identity Verification, GPRS( General Pocket Radio Service ) install Alarm System, Digital Multimeters MS Project, Excel, MS Word and Visio, Project Management, SQL, Deployment experience on software upgrades. POS /Credit card experience. Active Directory

Endeavor Telecom Call Center
Kennesaw, GA
Dec 2014 to Jan 2015
Customer Service Delivery Tier
Real Soft Staffing
Alpharetta, GA
Apr 2014 to Jul 2014
Customer Service System Analyst I Call Center (Contractor)
Nestl USA
Lawrenceville, GA
Jun 2013 to Jun 2014
Customer Service Part Time Merchandiser
Varieties of Staffing Agency
Atlanta, GA
Mar 2014 to Apr 2014
Customer Account Manager/Relief Driver
Varieties of Staffing Agency
Atlanta, GA
Jan 2010 to Apr 2014
Freelance (Contractor)
Varieties of Staffing Agency
Roswell, GA
Oct 2013 to Dec 2013
Customer Service Part Time Merchandiser
AT&T Wireless Call Center

Sep 2010 to Aug 2013
Customer Service Senior Project Analyst/Help Desk Call Center
CDC Center for Disease Control
Atlanta, GA
Apr 2008 to Sep 2010
Project Manager H1N1 SWIN Flu (Contractor)
Verso Technologies Call Center
Atlanta, GA
Nov 2007 to Mar 2008
Tier 1 & 2 Customer Service Support Manager
United Office Systems
Marietta, GA
Feb 2007 to Nov 2007
Dispatcher
Great Wide Industries LP
Atlanta, GA
Jun 2006 to Feb 2007
Operations Manager /Assistant Terminal Manager
Matria Healthcare Inc
Marietta, GA
Feb 2006 to Jun 2006
Customer Service Assessment Coordinator /Benefits Coordinator Call Center
Care Ambulance a Life Star Response Company
Atlanta, GA
Sep 2005 to Feb 2006
Dispatch Manager Call Center
MTI Med Com USA Call Center

Nov 2004 to Sep 2005
Customer Service Transportation Dispatch Manager
Cingular Wireless LLC

Jun 2003 to Apr 2004
Customer Service Retail Inside Sales Consultant

UNIVERSITY Of Miami
Coral Gables, FL
May 2001
Bachelor of Business Economics in Information Technology
Miami Dade Community College
Miami, FL
Jun 1997
Certificate
American Intercontinental University
Bachelor of Art in Management