James Springle

2068 Moncure Pittsboro Rd, Moncure, NC 27559

Financial Services

F.h. Furr Plumbing, Heating & Air Conditioning, Inc.
Customer Service Representative
Sonabank Jul 2018 - Dec 2018
Floating Personal Banker I
Frontpoint Jan 2017 - May 2018
Associate Product Support Specialist
Fidelitone Oct 2016 - Nov 2016
Customer Service Representative
Pars, Inc. Sep 2016 - Oct 2016
Customer Service Representative

Full Sail University 2016 - 2020
Bachelors, Communications Ecpi College of Technology Jun 1998
Ecpi University 1996 - 1998
Associates, Computer Programming, Network Administration Assabet Valley Regional Technical School

Customer Service
Technical Support
Call Centers
Microsoft Office
Microsoft Word
Help Desk Support
Outlook
Telephone Skills
Sales
Data Entry
Big Data
Small Business Management
Design Thinking
Mentoring
Communication
Coaching
Personal Development
Life Skills
Time Management
Management
Leadership
Decision Making
Business Analysis
Front End Development
Back End Web Development
Javascript
Python
Software Design
Teamwork
Business Strategy
Object Oriented Programming
Staff Development
People Development
L&D
Human Resources
Employee Training
Employee Learning and Development
Training and Development

English

Learning How To Learn: Powerful Mental Tools To Help You Master Tough Subjects
Speed Reading Fundamentals
Introduction To Html5
Work Smarter, Not Harder: Time Management For Personal & Professional Productivity
Introduction To Css3
Interactivity With Javascript
Advanced Styling With Responsive Design
Data Science & Analytics Career Paths & Certifications: First Steps
Breaking Out of A Rut
Improving Your Listening Skills
Listening To Customers
Achieving Your Goals
Building Resilience
Getting Things Done
Critical Thinking
Managing Your Career As An Introvert
Web Development Foundations: Full-Stack Vs Front-End
Web Programming Foundations
Developer Career Paths and Certifications
Programming Foundations: Fundamentals
Customer Service Foundations
Communication Foundations
Programming Foundations: Fundamentals (2011)
Effective Listening
Programming Foundations: Algorithms
Managing Customer Expectations For Frontline Employees
Customer Service: Creating Customer Value
Programming Foundations: Object-Oriented Design
Developing A Learning Mindset
Learning Agility
Managing Stress
Learning Python
Phone-Based Customer Service
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Hospital & Health Care

WRB Communications
Chantilly, VA
Sep 2013 to May 2014
Communications Specialist II
McDonald's
Centreville, VA
Oct 2012 to Sep 2013
Crew Member
Kastle Systems
Falls Church, VA
Jul 2010 to Oct 2012
Customer Care Operator
National Student Clearinghouse
Herndon, VA
Jan 2008 to Jul 2010
Customer Service Representative
OfficeTeam
Herndon, VA
Sep 2005 to Dec 2007
Customer Service Representative
Full Circle
Norfolk, VA
Nov 2003 to Sep 2005
Desktop Support
Raytheon
Norfolk, VA
Feb 2001 to Oct 2003
Junior Network Administrator

ECPI UNIVERSITY
Virginia Beach, VA
1998
ASSOCIATE OF SCIENCE in NETWORK ADMINISTRATION