Jane Lolade Dillard

9035 Roseland Ave, Moorpark, CA 93021

Building Materials

Cemex Feb 2011 - Oct 2016
Customer Care Supervisor
Cemex Feb 2011 - May 2012
Customer Care Agent- Customer Experience
Register Tapes Unlimited Feb 2010 - Feb 2011
Coordinator
Jb Irrigation & Services Sep 2006 - Dec 2009
Administrative Assistant
Jason’s Deli Nov 2004 - Aug 2006
Catering Manager

Customer Service
Negotiation
Operations Management
Management
Sales Operations
Process Improvement
Contract Negotiation
Forecasting
Sales Management
Leadership
Team Building
Project Planning
Purchasing
Strategic Planning
Business Process Improvement
Project Management
Sap Products
Team Leadership
Business Strategy
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Access
Six Sigma
5S
Customer Experience
Office Administration
Administrative Assistance
Account Management
Team Management
Payroll
Legal Compliance
Standards Compliance
Interviewing
Receptionist Duties
Telephone Reception
Telephone Interviewing
Call Routing
Data Analysis
Administrative Management
Transaction Processing
Business Planning
Business Relationship Management
Relationship Building
Customer Relationship Management
Customer Satisfaction
Customer Support
Supervisory Skills
Email
Calendaring

English

Lean Six Sigma Yellow Belt Certification