Resumes
Resumes

Support Center Manager At University Of Alaska
View pagePosition:
Support Center Manager at University of Alaska
Location:
Fairbanks, Alaska
Industry:
Higher Education
Work:
University of Alaska - Fairbanks, Alaska since Jul 2011
Support Center Manager
University of Alaska Jul 2001 - Jul 2011
Lead Support Analyst
United States Department of Defense - Eielson AFB, Alaska Jul 1998 - Jul 2001
Work Group Manager/Systems Administrator
United States Air Force - Eielson AFB, Alaska Feb 1996 - Jul 1998
Emergency Dispatcher
Support Center Manager
University of Alaska Jul 2001 - Jul 2011
Lead Support Analyst
United States Department of Defense - Eielson AFB, Alaska Jul 1998 - Jul 2001
Work Group Manager/Systems Administrator
United States Air Force - Eielson AFB, Alaska Feb 1996 - Jul 1998
Emergency Dispatcher
Education:
Wayland Baptist University 1996 - 2000
BS, Occupational Education, Criminal Justice, Human Services, Management Info Systems EDUCAUSE Institute 2013
Management Program
BS, Occupational Education, Criminal Justice, Human Services, Management Info Systems EDUCAUSE Institute 2013
Management Program
Certifications:
ITIL v3 Planning, Protection, & Optimization, PeopleCert
ITIL v3 Release Control & Validation, APM Group
ITIL v3 Service Offerings & Agreements, APM Group
ITIL v3 Foundations, APM Group
ITIL v2 Support & Restore, EXIN
ITIL v2 Foundations, EXIN
HDI Support Center Manager, Help Desk Institute
A+, CompTIA
ITIL v3 Release Control & Validation, APM Group
ITIL v3 Service Offerings & Agreements, APM Group
ITIL v3 Foundations, APM Group
ITIL v2 Support & Restore, EXIN
ITIL v2 Foundations, EXIN
HDI Support Center Manager, Help Desk Institute
A+, CompTIA

Kenneth Coon
View pageLocation:
United States

Kenneth Coon
View pageLocation:
United States

Kenneth Coon
View pageLocation:
United States

Kenneth Coon
View pageLocation:
United States

Kenneth Coon
View pageLocation:
United States