US Patent:
20130226523, Aug 29, 2013
Inventors:
Murray E. Nuckols - Birmingham AL, US
Linda A. Stephens - Riverside AL, US
Assignee:
AT&T Intellectual Property I, L.P. - Atlanta GA
International Classification:
G06F 11/07
Abstract:
Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be monitored for repeat failures is provided. According to the method, a trouble ticket associated with one of the circuits and a trouble code and analysis code (TC/AC) combination associated with the trouble ticket is retrieved. Whether the trouble ticket meets a watch list criterion is determined. In response to determining that the trouble ticket meets the watch list criterion, the trouble ticket and the TC/AC combination are added to the watch list.