Location:
21 Dunlap Loop, Springfield, AR 72157
Industry:
Information Technology And Services
Work:
Hewlett-Packard
Technical Customer Service Representative
Arkansas Public Schools Aug 1990 - Jul 2009
Trainer and Teacher
University of Central Arkansas Aug 1, 1997 - Jun 1, 1999
Trainer and Teacher
Education:
Morrilton High School
University of Central Arkansas
Masters, Master of Arts, Mathematics, Education
Skills:
Troubleshooting
Solution Selling
Team Leadership
Windows
Computer Hardware
Software Documentation
Leadership
Analysis
Crm
Human Resources
Customer Service
Call Centers
Negotiation
Change Management
Process Improvement
System Administration
Training
Itil
Business Analysis
Telecommunications
Program Management
Project Management
Security
Testing
Databases
Requirements Analysis
Technical Support
Management
Pre Sales
Business Intelligence
Vendor Management
Software Development
