Stephanie Ann Mckeon

Orlando, FL

Computer Software

Con-Air Industries, Inc. May 2014 - Oct 2018
Customer Care Team Lead and Business Analyst
Micro Key Solutions Aug 2009 - May 2014
Lead Millennium Management Technician
Perfect Practice 2001 - 2009
Technician Support
The Institute of Internal Auditors Inc. 2001 - 2009
Technical Writer

Columbia College (Fl)
Bachelors, Bachelor of Arts, Criminal Justice University of Phoenix
Master of Business Administration, Masters, Management

Software Documentation
Customer Service
Management
Troubleshooting
Team Building
Windows
Databases
Security
Threat and Vulnerability Management
Training
Microsoft Excel
Sql
Microsoft Office
Technical Support
Active Directory Experience
Network Forensics
Technical Writing
Seo
Data Analysis
Access
Software Installation
Microsoft Word
Teamwork
Computer Maintenance
Facebook
Accounts Receivable
Accounts Payable
General Ledger
Remote Desktop
Customer Satisfaction
Customer Service Management
Call Centers
Customer Focused Service
Business Communications
Process Improvement
Incident Handling
Escalation
Sales Order Processing
Help Desk Support
System Administration
Powerpoint
Project Management
Knowledge Base
Legal Research
Legal Assistance
Appointment Scheduling
A Certified
Mentoring
Customer Experience
B2C

60 State St, Boston, MA 02109

Fine Art

Harold Brothers Mechanical Contractors, Inc.
Service Department Coordinator
Independent Pipe & Supply Jun 2016 - Apr 2017
Receptionist
Colucci, Colucci, Marcus & Flavin, P.c. Jun 2015 - Apr 2016
Front Desk Receptionist
Square Cafe Jul 2005 - Jun 2015
Waitress
Caffe Bella Aug 2000 - Feb 2014
Waitress

Customer Service
Entrepreneurship
Public Speaking
Strategic Planning
Social Media
Leadership
Coaching
Event Planning
Research
Social Networking

English