Terrence J Richardson

United States

Knowledge Operation Management, U.S. Air Force

Jul 2011 to 2000
Office Services Assistant (Office Automation)
U.S. Air Force Reserves
March Air Reserve Base, CA
Feb 2009 to Jul 2011
Administrative Manager, Supervisor, & Dental Technician
Verizon Wireless

Feb 2009 to Aug 2009
Customer Service Coordinator & Leadership Development Program
U.S. Air Force Active Duty
Los Angeles AFB, CA
Nov 2002 to Feb 2009
Supervisor, Dental Technician

Chapman University
Irvine, CA
Aug 2011
M.S. in Human Resources
Chapman University
Irvine, CA
Dec 2008
Certificate in Human Resource Management
Chapman University
Irvine, CA
Jan 2008
B.A. in Organizational Leadership
Community College of the Air Force
Maxwell AFB, AL
Aug 2007
Associate in Dental Assisting
Louisburg College
Louisburg, NC
May 2002
Associate in Sports Management

Strong computer skills in MS Office suite: Excel, PowerPoint, Outlook, and Access. Strong computer skills in Apple iWorks: Pages, Numbers, and Keynotes. Types 45 words per minute 10+ years of Customer Services professional experience Great oral and written communication skills