Abdifatah B Mohamud

Columbus, OH

Financial Services

Alliance Data Card Services - Know More Sell More Oct 2017 - May 2018
Customer Retention Senior Supervisor
Alliance Data Card Services - Know More Sell More Oct 2017 - May 2018
Incoming Collections Senior Supervisor
Alliance Data Card Services - Know More Sell More Mar 2013 - Oct 2017
Customer Care Senior Supervisor
Alliance Data Card Services - Know More Sell More Feb 2012 - Dec 2012
Account Protection Operations Lead
Alliance Data Card Services - Know More Sell More Jul 2009 - Feb 2012
Customer Retention and Payment Solutions Collector

Leadership
Management
Customer Experience
Team Building
Call Centers
Customer Service
Process Improvement
Customer Retention
Training
Performance Management
Customer Satisfaction
Sales
Coaching
Microsoft Office
Vendor Management

Des Moines, IA

Columbus, OH

Marketing And Advertising

Massachusetts College of Pharmacy and Health Sciences
Columbus State Community College

Columbus, OH

Wholesale

Mcnaughton-Mckay Electric Company
System Support Administrator
Netjets Mar 2019 - Sep 2019
Mobile Technology Specialist
L Brands Oct 2018 - Jan 2019
Sts and Tac Coordinator
Teleperformance Aug 2016 - Aug 2018
Help Desk Analyst

Vmware
Active Directory
Information Security
Ldap
Troubleshooting
Microsoft Office
Vdi
Point of Sale Systems
Cisco Routers
Catalyst Switches
Root Cause Analysis
Mac Os X Server
Microsoft Outlook
Microsoft Operating Systems
Customer Satisfaction
Customer Service
Hpsm
Cherwell
Dynamic Host Configuration Protocol
Domain Name System
Incident Management
Windows Server
Cryptography
Identity and Access Management
Airwatch
Virtual Private Network
Servicenow
Mobile Device Management
Information Technology
Microsoft Servers
Networking
Network Administration
Network Security
System Performance
Performance Tuning
Enterprise Risk Management
Risk Assessment
Microsoft Azure

Comptia Security+
Comptia A+

Lansing, MI

Wireless

Lansing, MI

Transportation/Trucking/Railroad