Alexander Aghassipour

from San Francisco, CA

Age ~56

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Alexander Aghassipour Phones & Addresses

86 Ord St, San Francisco, CA 94114
Inverness, CA
Boston, MA
84 Webster St, San Francisco, CA 94117

Work

Company: Zendesk Sep 2006 Address: San Francisco Bay Area Position: Chief product officer

Education

Degree: Master School / High School: Danmarks Tekniske Universitet 1988 to 1993 Specialities: Information Technology

Skills

Usability • Product Development • Entrepreneurship • User Experience • User Interface Design • Web Project Management • Information Architecture • HTML 5 • Web Development • E-commerce • Interaction Design • Web Applications • Agile Methodologies

Languages

Danish • Swedish • Norwegian • English

Industries

Online Media

Resumes

Chief Product Officer At Zendesk

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Position:

Chief Product Officer at Zendesk

Location:

San Francisco Bay Area

Industry:

Online Media

Work:

Zendesk - San Francisco Bay Area since Sep 2006
Chief Product Officer
Araneum A/S Mar 1995 - Nov 2002
Founder

Education:

Danmarks Tekniske Universitet 1988 - 1993
Master, Information Technology

Skills:

Usability
Product Development
Entrepreneurship
User Experience
User Interface Design
Web Project Management
Information Architecture
HTML 5
Web Development
E-commerce
Interaction Design
Web Applications
Agile Methodologies

Languages:

Danish
Swedish
Norwegian
English

Publications

Us Patents

Methods And Systems For Presenting And Assigning Tasks

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US Patent:

20130318533, Nov 28, 2013

Filed:

Apr 10, 2013

Appl. No.:

13/860526

Inventors:

Alexander Aghassipour - San Francisco CA, US
Jake Holman - San Francisco CA, US

International Classification:

G06F 9/48

US Classification:

718103

Abstract:

Techniques for providing and controlling access to Tasks for prioritized resolution by a plurality of agents, which include receiving the Tasks, each Task having one or more associated characteristics; obtaining an identification of a first agent included in the plurality of agents; displaying to the first agent a first user interface for issuing a request for automated selection of a next Task for action by the first agent; selecting, in real time and in response to the request, the next Task for action by the first agent. The selection is based on a prioritization of the Tasks, wherein the prioritization is based on the identification of the first agent, and the selection does not include a Task displayed to another agent at the time of selection; and displaying to the first agent a second user interface allowing the first agent to take action on the selected next Task.