Resumes
Resumes
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Comm Center Specialist Ii
View pageLocation:
San Diego, CA
Industry:
Telecommunications
Work:
Cox Communications since Oct 1998
Tier 2 Internet Support Representative
The National Dispatch Center, Inc. May 1995 - Oct 1996
Dispatch Agent
Tier 2 Internet Support Representative
The National Dispatch Center, Inc. May 1995 - Oct 1996
Dispatch Agent
Education:
University of Phoenix
Skills:
Troubleshooting
Technical Support
Networking
Call Centers
Customer Service
Customer Experience
Training
Broadband
Customer Satisfaction
Customer Retention
Management
Call Center
Telecommunications
Bmc Remedy
Coaching
Cabling
Leadership
Technical Support
Networking
Call Centers
Customer Service
Customer Experience
Training
Broadband
Customer Satisfaction
Customer Retention
Management
Call Center
Telecommunications
Bmc Remedy
Coaching
Cabling
Leadership
Interests:
Science and Technology
Education
Environment
Education
Environment
Languages:
Spanish
Certifications:
Network+
Six Sigma Yellow Belt
A+
Comptia
Six Sigma Yellow Belt
A+
Comptia