Bonnie M Hitzeman

6912274, Jun 28, 2005

Apr 25, 2001

09/843091

Bonnie P. Hitzeman - Wheaton IL, US
Donald L. Andruska - Glen Ellyn IL, US

Lucent Technologies Inc. - Murray Hill NJ

H04M001/64

379 8817, 379 9315, 704275

A novel communication system allows telephone customers to send and retrieve e-mail using only conventional telephone units. The system includes an “E-mail Device” (EMD), which is a special host computer for enabling customers to remotely create, send, retrieve and store e-mail messages. The EMD resides in the central office as part of a PSTN, or with an Internet Service Provider (ISP). Subscribers to the e-mail service can give calling parties the option of leaving e-mail messages when the subscribers' telephone lines are busy. Customers can also create and send e-mail messages by either dialing an access code to connect directly to the EMD, or dialing an ISP with a resident EMD. Once connected to the EMD, the customer is guided through menus to send either pre-stored or custom e-mail messages to a chosen customer, telephone number, or e-mail address. The message information and details are entered via the touch-tone pad, or by voice, followed with voice-to-text conversion. Retrieval of e-mail messages is also through conventional telephone units by placing a call to the EMD and specifying the Destination Number of interest.

7035645, Apr 25, 2006

May 24, 2002

10/155046

Bonnie P. Hitzeman - Winfield IL, US

Lucent Technologies Inc. - Murray Hill NJ

H04Q 7/20

455453, 455450, 455452, 455517, 455451, 455454, 455509, 370347, 370329, 370337, 370341, 370344

Methods are disclosed for mitigating the impact of resource limitations caused by privileged use schemes, such as WPS and/or GETS, on non-privileged users of a communication system. In one embodiment, a resource controller or switch (#), responsive to receiving () an information request from a non-privileged user, retrieves () information regarding the percentage or quantity of resources that are being used by privileged users. In one embodiment, upon determining () that resources are unavailable for a non-privileged user, a bid option () and/or queuing option () is offered so as to reduce occurrences of calls (or re-attempted calls) being terminated due to lack of resources.

7113787, Sep 26, 2006

Jan 16, 2004

10/758849

Michael Dwayne Chambers - Plainfield IL, US
Bonnie Marie Hitzeman - Winfield IL, US
Rafael Quintero - Naperville IL, US
Douglas Harvey Riley - Naperville IL, US

Lucent Technologies Inc. - Murray Hill NJ

H04Q 7/20

455445, 455458

A method and apparatus for completing a priority call to a wireless border switch. A priority or preemption request is transmitted as part of the signaling messages used to set up a call. A border switch is a switch which is used in conjunction with the switch indicated by the last-seen pointer from an HLR entry for the called terminal to page a called station. The switch indicated by the last-seen pointer transmits the priority request to a border switch, to indicate that the call should be given priority treatment. Further, preemption service for calls terminating on a wireless station can be provided. Advantageously, priority and preemption treatment can be provided for calls originated by wireless or landline stations and terminating on mobile station destinations that are served by a border switch; preemption or priority service can be provided for calls to a wireless station originated from a landline station; and preemption service can be provided for calls to a wireless station from a wireless station.

7565160, Jul 21, 2009

Nov 7, 2003

10/703999

Michael D. Chambers - Plainfield IL, US
Bonnie P. Hitzeman - Winfield IL, US
Rafael Quintero - Bolingbrook IL, US
Douglass H. Riley - Naperville IL, US

Alcatel-Lucent USA Inc. - Murray Hill NJ

H04B 7/00

455512, 4554041, 455521

An improved method and system are disclosed for processing prioritized wireless calls. One embodiment of the present invention includes a method of providing prioritized wireless services, comprising the steps of: receiving a request for prioritized wireless service from a mobile device; determining the availability of a radio channel without obtaining the priority of the request; and if no radio channel is available, assigning a priority to the request and queuing the request according to the assigned priority.

7693523, Apr 6, 2010

Dec 7, 2004

11/005966

Douglas Anthony Deutsch - Naperville IL, US
Bonnie P. Hitzeman - Winfield IL, US

Alcatel-Lucent USA Inc. - Murray Hill NJ

H04W 40/00
H04W 72/00
H04W 4/00
H04M 9/00
H04B 7/00

455445, 455401, 455464, 455466, 455507, 455509, 455515

This invention relates to methods and apparatus for establishing the flexible connections required to serve collaborative Telestar service requests. Telestar refers to services frequently described as being Tele* services such as teleeducation, teleconsultation and telemedicine. A customer node, such as a doctor's office, is connected via a high speed link to a switch which in turn is connected to a broadband network for interconnecting high speed links. The broadband network is connected to a Telestar service provider node. The customer signals requests for connections within the Telestar service provider nodes. These requests are processed by a Tele* service controller to generate request messages to the source and destination nodes to establish a requested connection. Advantageously, the highly flexible arrangements needed for providing optimum Telestar service can be readily controlled by a calling customer.

20030215069, Nov 20, 2003

May 14, 2002

10/145474

Bonnie Hitzeman - Winfield IL, US

H04M001/24
H04M003/22
H04M001/64

379/088190, 379/032010

A method and apparatus for selectively controlling the connection of a call to a monitoring station, as well as to a called party. Callers and called parties are required to identify themselves through the use of a Personal Identification Number (PIN), or some device such as a thumb reader. A database maintains a list of legitimate personal identification numbers, and of those personal identification numbers or thumb prints which require that a call be monitored. Advantageously, law enforcement agencies can control the monitoring of a call from or to a particular party as identified by a personal identification number or a thumb print, no matter where the call originates or terminates.

6760312, Jul 6, 2004

Nov 30, 1999

09/451327

Bonnie P. Hitzeman - Wheaton IL

Lucent Technologies Inc. - Murray Hill NJ

H04L 1226

370252, 370230, 709223, 37914201

A method is presented for efficiently utilizing network resources while routing voice communications over a packet-based data network with specified minimum quality of service requirements, where greater network resources are required to ensure higher quality of service parameters. A dial code can be entered by a user to specify an appropriate quality of service. If the dial code is valid, the call is routed with the specified quality of service. If the dial code is not valid, the call is routed with default minimum quality of service parameters. Also, a line may be associated with overriding minimum quality of service parameters, whereby all calls directed to such a line are automatically upgraded, if necessary, to conform to the overriding minimum quality of service parameters.