Brian Mcgoldrick

147 east 90Th St, New York, NY 10024

Airlines/Aviation

Plusgrade
Market Leader, Europe
Icf International Jun 2016 - Nov 2018
Manager
Philips Jun 2015 - Aug 2015
Intern- Trade Analytics and Operations
United Airlines Aug 2011 - Jul 2014
Senior Analyst- Network Planning and Aircraft Scheduling
United Airlines Jul 2009 - Jul 2011
Senior Analyst- International Revenue Management

Yale School of Management 2014 - 2016
Master of Business Administration, Masters Purdue University 2004 - 2008
Bachelors, Management, Aviation Chaminade High School 2000 - 2004
Yale University

Airlines
Aviation
Commercial Aviation
Airports
Pricing
Microsoft Office
Business Analysis
Aircraft
Analysis

New York, NY

Investment Management

Apg Asset Management
Portfolio Analyst
Ge Capital Jul 2015 - May 2018
Associate
Ge Capital Jun 1, 2014 - Jul 2015
Risk Management Program Intern
Bank of Ireland Jun 2013 - Aug 2013
Summer Analyst - Leveraged Acquisition Finance

Elon University 2011 - 2015
Bachelors, Bachelor of Science, Finance Northwest Catholic Hs 2007 - 2011
Northwest Catholic High School 2007 - 2011

Microsoft Office

English
French

Chicago, IL

Financial Services

Platinum Equity
Vice President
Pwc
Human Resources Transaction Services

Boston College May 2010
Bachelors, Bachelor of Arts Boston College 2006 - 2010
Bachelors, Mathematics University of Melbourne Nov 2008

Mathematics
Gasb
Adobe Contribute
Matlab
Melbourne
Mentoring
Finance
Programming
Australia
Construction
Cross Functional Team Leadership
Hr Consulting
Management
Social Accountability
Funding
Statistics
Integration
Metrics
Rules
Resolve
Discrimination
Football
Powerpoint
Towers
Boston
Accounting
Human Resources
Valuation
Financial Economics
Stochastic Methods
Build Relationships
Crystal Reports
Project Leadership
Sage Act
Volleyball
Microsoft Office
Medicine
Microsoft Excel
Testing
Probability
Actuarial Science
Quantitative Finance
Mitigation
Quality Control
Accounts Payable
Soa
Chicago
Analysis
Pensions
Sports
C
Data Analysis
Bank Reconciliation
Risk Assessment
Checks
Australian
Basketball
Bullhorn
Services
Spss
Computer Proficiency
Pricing
Regulations
Labor Issues
Lotus Notes
Investments
Hr
Fasb
Software
Financial Services
Outlook
Business Planning
Microsoft Word
Watson
Organizational Behavior
Special Projects
Actuarial Exams
Contingencies
Invoicing
Irish
Budgets
Erisa
Conceptual Modeling
Olympic
Retirement
Liabilities
Evaluation
Cas

1347 west Kenilworth Ave, Palatine, IL 60067

Financial Services

Mercer Apr 2006 - Jul 2012
Contact Center Manager
Jpmorgan Chase & Co. Apr 2006 - Jul 2012
Operations Director
Aon Aug 2001 - Apr 2006
Customer Service Team Lead

Lake Forest Graduate School of Management 2009 - 2012
Master of Business Administration, Masters University of Illinois at Urbana - Champaign 1998 - 2000
Master of Science, Masters, Sports Management University of Illinois at Urbana - Champaign 1996 - 1998
Bachelors, Bachelor of Science, Tourism Bradley University 1994 - 1996
Rich East Campus High School

Performance Management
Vendor Management
Process Improvement
Leadership
Call Centers
Outsourcing
Management
Project Management
Customer Service
Training
Team Building
Employee Benefits
Call Center
Team Leadership
Benefits Administration
Coaching
Customer Satisfaction
Employee Engagement
Business Process Improvement
Defined Benefit
Human Resources
Strategy
Relationship Management
Crm
Analysis
Cross Functional Team Leadership
Employee Training
Sales
Leadership Development
Six Sigma
Operations Management
Bpo
Workforce Management
Account Management
Recruiting
Business Strategy
Change Management
Financial Services
Talent Management
Customer Experience
Contact Centers
Customer Relations
Organizational Effectiveness
Manage Client Relationships
Superior Client Service
Operational Efficiency

Kids
Exercise
Electronics
Outdoors
Home Improvement
Reading
Music
Sports
Movies
Home Decoration

English

VP, Client Services Manager at JPMorgan Chase

Greater Chicago Area

Financial Services

JPMorgan Chase - Elgin, IL since Jul 2012
VP, Client Services Manager
Mercer - Deerfield, IL Jun 2009 - Jul 2012
Contact Center Manager
Mercer Apr 2006 - May 2009
Call Center / Fulfillment Team Lead
Hewitt Associates - Lincolnshire, IL Aug 2001 - Apr 2006
Team Manager

Lake Forest Graduate School of Management 2009 - 2012
MBA, Organizational Behavior University of Illinois at Urbana-Champaign 1998 - 2000
Master of Science, Sports Management University of Illinois at Urbana-Champaign 1996 - 1998
Bachelor of Science, Recreation, Sport, & Tourism Bradley University 1994 - 1996
General Business Studies

Call Center
Six Sigma
Team Building
Coaching
Performance Management
Customer Satisfaction
Operations Management
Employee Engagement
Team Leadership
Customer Relations
Customer Service
Outsourcing
Business Process Improvement
Organizational Effectiveness
Leadership

Elon University Football

Sep 2012 to 2000
Student Manager
CAMPUS INVOLVMENT

2012 to 2000
Special Events Chair
CAMPUS INVOLVMENT

2012 to 2000
Volunteer
CAMPUS INVOLVMENT

2012 to 2000
Gillette Ridge Golf Club
Bloomfield, CT
Apr 2010 to Aug 2012
Pro Shop and outside operations staff
McGoldrick Snowscaping Services
West Hartford, CT
Dec 2008 to 2011