Resumes
Resumes
Director, Process Improvement
View pageLocation:
Loveland, CO
Industry:
Computer Software
Work:
Constant Contact
Director, Process Improvement
Constant Contact
Senior Manager, Process Improvement
Constant Contact Aug 2016 - Nov 2017
Manager, Process Improvement
Constant Contact Apr 2011 - Aug 2016
Team Lead, Customer Support
Wells Fargo Aug 2008 - Feb 2011
Bilingual Collections Supervisor, Card Services and Consumer Lending
Director, Process Improvement
Constant Contact
Senior Manager, Process Improvement
Constant Contact Aug 2016 - Nov 2017
Manager, Process Improvement
Constant Contact Apr 2011 - Aug 2016
Team Lead, Customer Support
Wells Fargo Aug 2008 - Feb 2011
Bilingual Collections Supervisor, Card Services and Consumer Lending
Education:
St. Mary's University 2003 - 2006
Skills:
Customer Service
Leadership
Salesforce.com
Customer Satisfaction
Management
Process Improvement
Customer Relationship Management
Microsoft Excel
Business Process Improvement
Social Media
Business Analysis
Project Management
Analytical Skills
Performance Management
Call Centers
Saas
Reporting and Analysis
Change Management
Employee Engagement
Career Development
Iex
Interviews
Call Quality
Collections
Leadership
Salesforce.com
Customer Satisfaction
Management
Process Improvement
Customer Relationship Management
Microsoft Excel
Business Process Improvement
Social Media
Business Analysis
Project Management
Analytical Skills
Performance Management
Call Centers
Saas
Reporting and Analysis
Change Management
Employee Engagement
Career Development
Iex
Interviews
Call Quality
Collections
Languages:
English
Spanish
Spanish