Resumes
Resumes

Troubleshooting | Customer Service | Training | Research | Saving Money | Communications
View pagePosition:
Consultant/Troubleshooter at Spectrum Computer Support
Location:
Greater Boston Area
Industry:
Information Technology and Services
Work:
Spectrum Computer Support since May 2007
Consultant/Troubleshooter
Artel Video Systems Dec 2006 - Apr 2007
Senior IT Support Specialist
Spectrum Computer Support Jan 2004 - Dec 2006
Consultant/Troubleshooter
Previous Experience 2000 - 2004
Previous Experience
Consultant/Troubleshooter
Artel Video Systems Dec 2006 - Apr 2007
Senior IT Support Specialist
Spectrum Computer Support Jan 2004 - Dec 2006
Consultant/Troubleshooter
Previous Experience 2000 - 2004
Previous Experience
Education:
Boston Area Windows Server Group & Microsoft 2012 - 2012
See "Additional Notes"
Medical Development Group 2012 - 2012
BAWSUG IT Camp 2011 - 2011
See "Additional Notes"
Medical Development Group 2012 - 2012
BAWSUG IT Camp 2011 - 2011
Skills:
Troubleshooting
Teamwork
software
Computer Hardware
Windows
Software Training
Identifying cost savings
Product Evaluation
Vendor Management
Software
Hands-on Training
Customer Service
Technical Support
Software Documentation
Databases
Windows Server
Windows 7
Teamwork
software
Computer Hardware
Windows
Software Training
Identifying cost savings
Product Evaluation
Vendor Management
Software
Hands-on Training
Customer Service
Technical Support
Software Documentation
Databases
Windows Server
Windows 7
Interests:
Cooking, Exercise, Mixing Music, Reading, Science Fiction, Meditation.
Honor & Awards:
Whiile at Artel, exceeded quarterly review goals by 19% in 45 days.
Three Novell (CNE) exams scored high enough to be elevated to (CNI) instructor status. One of the three-Networking Technologies, all theory and lecture was a perfect score.
Previous experience:
Massachusetts Rehabilitation Commission 2000 Consumer Conference Special Recognition for Outstanding Performance.

System Support Specialist
View pageLocation:
154 Edgemere Rd, West Roxbury, MA 02132
Industry:
Information Technology And Services
Work:
Spectrum Computer Support since May 2007
Consultant/Troubleshooter
Artel Video Systems Dec 2006 - Apr 2007
Senior IT Support Specialist
Spectrum Computer Support Jan 2004 - Dec 2006
Consultant/Troubleshooter
Previous Experience 2000 - 2004
Previous Experience
Consultant/Troubleshooter
Artel Video Systems Dec 2006 - Apr 2007
Senior IT Support Specialist
Spectrum Computer Support Jan 2004 - Dec 2006
Consultant/Troubleshooter
Previous Experience 2000 - 2004
Previous Experience
Education:
Boston Area Windows Server Group & Microsoft 2012 - 2012
See "Additional Notes"
Medical Development Group 2012 - 2012
BAWSUG IT Camp 2011 - 2011
See "Additional Notes"
Medical Development Group 2012 - 2012
BAWSUG IT Camp 2011 - 2011
Skills:
Troubleshooting
Technical Support
Windows 7
Windows
Windows Server
Active Directory
Vendor Management
Networking
Databases
Windows Xp
Hardware
Management
Computer Hardware
Software Documentation
Linux
Software Installation
Software
Customer Service
Operating Systems
Hands on Training
Teamwork
Software Training
Product Evaluation
Network Administration
Identifying Cost Savings
Computer Networking
Technical Support
Windows 7
Windows
Windows Server
Active Directory
Vendor Management
Networking
Databases
Windows Xp
Hardware
Management
Computer Hardware
Software Documentation
Linux
Software Installation
Software
Customer Service
Operating Systems
Hands on Training
Teamwork
Software Training
Product Evaluation
Network Administration
Identifying Cost Savings
Computer Networking
Interests:
Social Services
Cooking
Exercise
Playing With My Cat
Technology
Environment
Mixing Music
Meditation
Reading
Science and Technology
Science Fiction
Yin Yang
Animal Welfare
Movies
Health
Cooking
Exercise
Playing With My Cat
Technology
Environment
Mixing Music
Meditation
Reading
Science and Technology
Science Fiction
Yin Yang
Animal Welfare
Movies
Health
Certifications:
Windows 10: Configure and Support Core Services