Cory J Popplewell

4693 west Mallcott Ct, New Palestine, IN

Information Services

Genesys
Technical Team Manager
Genesys
Technical Lead
Interactive Intelligence
Senior System Engineer
Interactive Intelligence
System Engineer
Franciscan Alliance Information Services Jan 2015 - Mar 2015
End User Site Support Iv

Windows 7
Troubleshooting
Customer Service
Windows Xp
Microsoft Office
Computer Hardware
Technical Support
Windows
Software Installation
Inventory Management
Training
Networking
Microsoft Word
Help Desk Support
Time Management
Inventory Control
Computer Repair
Loss Prevention
Outlook
Telephone Skills
Microsoft Excel
Computer Maintenance
Sales
Powerpoint
Customer Satisfaction
Printers
Data Entry
Team Leadership
Retail Sales
Driving Results
Store Operations
Employee Training
System Administration
Management
Leadership
Business Process Improvement
Software Documentation

Microsoft
Comptia
Hdi
Tia (Telecommunications Industry Association)
Interactive Intelligence
Microsoft Certified Professional
Microsoft Certified Desktop Support Technician
Microsoft® Certified Solutions Associate
Microsoft® Certified Technology Specialist
Microsoft® Certified It Professional
A+
Hdi Desktop Support Technician
Ctp (Convergence Technologies Professional)
Icce
Purecloud Core Professional
Itil Foundations In It Service Management