Cynthia J Lawn

Existing Business and Office
Saint John, IN
Mar 2000 to Dec 2014
Sole Proprietor/ Operator, Capital Improvements
Koremen, Ltd.
Schererville, IN
May 2008 to Aug 2014
Contracted Bookkeeper
Richport YMCA
La Grange, IL
Aug 1999 to Nov 2001
Maintenance Secretary

Indiana University
Gary, IN
Aug 2010 to Aug 2014
Bachelors of Science in Business

Coordinating (Expert) More than 10 Years Job Phases, Deliveries, Board Meetings, Subcontractors, Inspections, Interviews, Presentations, Employees, Phone Conferences, Online Meetings, Appointments of All Types, and much more. Marketing (Expert) More than 10 Years Develop many marketing strategies such as design of company logo and business cards, promotional branded items, volunteer in community at churches and schools, gifts for customers with high profit work, call previous customers at slow times, and advertise in local phone books and on restaurant place mats. Purchasing and Operations Management (Expert) More than 10 Years Material Supply Chain Vendor Selection, Shop for Best Value Estimates, Purchase Requests, Purchase Order Tracking, Obtain and process Return Authorizations. Inventory Audit and Control (Expert) More than 10 Years Develop successful procedure to reduce Tool and Inventory shrinkage involving tool check out and check in per job, and a similar sign out system for inventory, listing who took what when and what job it went to. These processes resulted in a 76% shrinkage rate reduction. Scheduling (Expert) More than 10 Years For customer work including everything from initial consultation to estimate presentation, job start, ongoing work and job completion, inspections, delivery of materials, work for subcontractors, employee hours, travel time allowed, payroll, tax reporting & payments, deposits, credit account payments, payment plans for collections, Board meetings, Executive Board meetings, conferences, travel arrangements, and much more. Business Development (Expert) More than 10 Years Cold calls, reference follow up, door hangers, customer follow up and surveys to find & address any areas of improvement needed. Clerical (Expert) More than 10 Years Filing, copying, phone answering and messages, sending and receiving faxes, sending and receiving email, Customer and Vendor account inquiries, Customer and Vendor Account Correspondence, generating reports, creating forms, and general office equipment operation and maintenance, Bookkeeping (Expert) More than 10 Years Quick Books Pro use for over fourteen years for cash and over six years for accrual bookkeeping Windows Office Programs (Advanced) More than 10 Years Access Calendar, Excel, Notepad, Paint, Outlook, Power Point, & Word from Windows NT through Windows 2013 including Windows 8 Accounts Receivable & Accounts Payable (Expert) More than 10 Years Quick Books Pro for Receivables & Payables since 2000 Collections (Expert) More than 10 Years Develop and follow procedures for payment plans & collection on delinquent and slow accounts. Payroll (Expert) More than 10 Years Payroll, court ordered with holding, and taxes with Quick Books Pro since 2000. Account Reconciliations (Expert) More than 10 Years Quick Books Pro for account reconciliation of bank and credit card statements, record general journal entries for adjustments. Customer Service (Expert) More than 10 Years Customers are the reason a company exists, and your work is your good name. Customer Service is THE top priority. Having people remember a business in a positive light is essential to survival in any market. Cash Handling (Expert) More than 6 Years Petty Cash account management and reconciliation since 2008

Cynthia J Lawn for Koremen, LTD

May 2008 to Present
Contracted Bookkeeper
Capital Improvements

Mar 2000 to Present
Administrator
Rich Port YMCA
La Grange, IL
Aug 1999 to Nov 2001
Maintenance Secretary and AP/AR Clerk

Indiana University
2010 to 2014
Business Administration, Major GPA 3.18
Thornwood High School
South Holland, IL
1985 to 1989
High School

Excel, Data Entry, 10-key, Phones, Inventory, RA Process, Account Inquiry, Account Reconciliation, Microsoft Office, Quickbooks, Voyager, Excel, Filing, Order entry and tracking, Community Service Program tracking and reporting, Meeting minutes and delivery of follow up reports, OSHA records compliance, employee records. Basically, if it's done in an office, I've familar with it, or I can learn it rapidly.