Resumes
Resumes
Vp - Voice Application Technologies At Bank Of America
View pagePosition:
Owner at FNYC Dock Company, VP - Voice Application Technology Services - ECRT at Bank of America
Location:
Greater Denver Area
Industry:
Information Technology and Services
Work:
FNYC Dock Company since 2012
Owner
Bank of America since Nov 2009
VP - Voice Application Technology Services - ECRT
NICE Systems Jul 2001 - Sep 2009
Client Business Management - Director
Avaya Apr 1997 - Jul 2001
Technical Manager
Munters MCS Nov 1994 - May 1997
District Account Manager
Owner
Bank of America since Nov 2009
VP - Voice Application Technology Services - ECRT
NICE Systems Jul 2001 - Sep 2009
Client Business Management - Director
Avaya Apr 1997 - Jul 2001
Technical Manager
Munters MCS Nov 1994 - May 1997
District Account Manager
Skills:
Vendor Management
Call Center
CTI
Telecommunications
VoIP
Solution Selling
Enterprise Software
Product Management
Program Management
PMP
Telephony
Integration
Project Management
Professional Services
Team Leadership
Call Centers
Process Improvement
Business Analysis
Cross-functional Team Leadership
Customer Satisfaction
SaaS
CRM
Leadership
Change Management
Strategy
Call Center
CTI
Telecommunications
VoIP
Solution Selling
Enterprise Software
Product Management
Program Management
PMP
Telephony
Integration
Project Management
Professional Services
Team Leadership
Call Centers
Process Improvement
Business Analysis
Cross-functional Team Leadership
Customer Satisfaction
SaaS
CRM
Leadership
Change Management
Strategy
Interests:
Tige Boats, wakeboarding, wake surfing, waterskiing, lacrosse