Diana Lynn Verano

New York, NY

Telecommunications

Charter Communications
Senior Manager, Marketing Communications
Charter Communications Sep 2012 - Aug 2014
Sales Operations Supervisor
Charter Communications Jun 2011 - Sep 2012
Service Activation Supervisor
Charter Communications Sep 2008 - Jun 2011
Customer Relations Supervisor
Bankers Life Nov 2007 - Sep 2008
Senior Sales Associate

Masuk High School
Sacred Heart University
Master of Business Administration, Masters, International Business Sacred Heart University
Bachelors, Business, Finance

Management
Marketing
Telecommunications
Insurance
Underwriting
Marketing Communications Planning
Operations Management
Project Planning
Project Management
Program Management
Sales Operations
Sales Management
Key Performance Indicators
Account Management
Business Process Improvement
Process Improvement
Training and Development
Coaching
Leadership
Team Leadership
Cross Functional Team Leadership
Team Building
Customer Relationship Management
Customer Relations
Customer Service
Customer Retention
Customer Satisfaction
Call Centers

English