Donna K Kurlander

2309 Phlox Ct, Charlotte, NC 28213

Banking

Expressworks International
Consulting Partner
Tiaa
Director, Business Manager - Retail Financial Services at Tiaa
Bank of America Aug 2010 - Aug 2014
Svp, Business Control Manager - Legacy Asset Mortgage Servicing
Bank of America Oct 2008 - Jul 2010
Svp, Senior Change Manager - Merrill Lynch Transition
Bank of America Mar 2008 - Oct 2008
Vp, Senior Change Consultant - Mass Affluent

Loss Mitigation
Change Management
Loan Modifications
Project Management
Treasury Services
E Commerce
Operational Risk
Mortgage Servicing
Business Process Improvement
Regulatory Requirements
Risk Management
Occ
Complaint Investigations
Default
Business Process Design
Financial Services
Business Analysis
Awesomeness
Kpi Dashboards
Culture Change
Process Control
Internal Controls
Sustainability
User Adoption
Process Engineering
Six Sigma
Continuous Process Improvement
Management
Gap Analysis
Business Requirements
Requirements Traceability
Job Coaching
Online Marketing
Strategic Communications
Stakeholder Analysis
Stakeholder Management
Impact Assessment
Regression Testing
User Acceptance Testing
Portfolio Management
Relationship Management
Credit
Loans
Project Portfolio Management

Design For Six Sigma Green Belt Certification
Certified Master of Managed Changed

United States