Inventors:
L. Thomas Mohr - San Jose CA, US
Jagdish Rajan - Fremont CA, US
Timothy D. Weaver - San Jose CA, US
International Classification:
G06Q 30/00
G06Q 99/00
G06Q 10/00
G06F 17/30
US Classification:
705 7, 705 1, 705400, 705 27
Abstract:
Exemplary methods for tracking a lead are presented. Such methods include receiving a first contact information, associating the first contact information with a second contact information, sending the second contact information, receiving a first communication, the first communication addressed to the second contact information, in response to receiving the first communication, mapping the second contact information to the first contact information, sending a second communication addressed to the first contact information, receiving a third contact information, associating the third contact information with a fourth contact information, receiving a third communication, the third communication addressed to fourth contact information, and, in response to receiving the third communication comprising the fourth contact information, mapping the fourth contact information to the third contact information, and sending a fourth communication addressed to the third contact information.Exemplary methods for generating an initial response communication in response to a lead are provided. Such methods include receiving a sales lead comprising specification information of a product, accessing a database comprising local availability of the product; and determining a price quote based at least in part of the specification information and the local availability of the product.
