James R Sarbello

1305 Garven Ave, Monmouth, NJ 07712

Restaurants

Terrazza's In Perth Amboy NJ - Perth Amboy, NJ since Apr 2011
Restaurant Manager
656 Ocean Restaurant Apr 2009 - Nov 2010
General Manager
Applebee's Aug 2004 - Nov 2006
Restaurant Manager
Manhattan Steak House May 1998 - Aug 2004
Restaurant Manager

Restaurants
Management
Inventory Management
Food and Beverage
Customer Service
Sales
Time Management
Purchasing
Budgets
Food Service
Hospitality
Menu Development
Hiring
P&L Management
Advertising
Restaurant Management
P&L
Hospitality Industry
Profit
Marketing
Training
Leadership
Vendor Relations
Restaurant Marketing
Hospitality Management
Guest Satisfaction
Banquets
Staff Training
Wine
Menu Design
Customer Satisfaction
Team Building
Scheduling
Budgeting
Cost Control
Pos
Inventory Control

Serv Safe Certification
Tips Ceirtfied

Terrazza Cuban Restaurant

Mar 2011 to 2000
Bar and Restaurant Mgr

Widener University
Chester, PA
1987 to 1991
BS in Hotel & Restaurant Mgt

As a Restaurant Manager, I am responsible for the overall management and coordination of kitchen & dining room operations. Specific areas of achievement include: Supervised and directed activities of employees to ensure that operational objectives were achieved; trained personnel in all front and back of house operations; interviewed, evaluated, and hired new employees. Maintained an environment dedicated to providing optimal levels of service to ensure customer satisfaction and promote repeat business; coordinated the prompt resolution of customer problems and concerns. Developed and implemented marketing strategies, advertising campaigns, and promotional programs. Ordered and maintained inventory; controlled costs; negotiated with purveyors on the purchase of inventory. Achieved and maintained a low employee turnover rate by establishing a team-oriented work environment. Major Accomplishments: . Terrazza,Involved in grand opening, as beverage manager. Maintained an average 25% liquor cost over entire operation of business. Developed a changing seasonal beverage menu along with maintaining inventory. Organized special beverage and dinner events, such as wine tastings and specialty scotch venues. Also on constant developmental relationships with vendors. 656 Ocean & Stingers Bar & Grill, Orchestrated the re-opening of two theme style kosher restaurants under one roof, one fine dining and one sports themed casual dining restaurant. Increased revenue by $250,000 after first year of employment as general manager, by correcting and implementing new concepts and management strategies. Manhattan Steak House:Achieved a significant increase in sales volume while reducing liquor costs by developing a new beverage menu; increased efficiency and lowered costs by implementing an organized and comprehensive book keeping system using Excel spreadsheets; expanded customer base by creating a family-oriented atmosphere; also played a key role in the grand opening of the restaurant. Applebee's: Recruited to drive sales in an under-performing restaurant; developed and implemented in-house and external marketing programs; significantly increased sales volume within one year despite increased competition; instituted an Internet marketing campaign and created innovative promotional programs, which increased repeat business; strengthened community relations through involvement with Habitat for Humanity

Restaurant Manager at Terrazza's In Perth Amboy NJ

Greater New York City Area

Restaurants

Terrazza's In Perth Amboy NJ - Perth Amboy, NJ since Apr 2011
Restaurant Manager
656 Ocean Restaurant Apr 2009 - Nov 2010
General Manager
Applebee's Aug 2004 - Nov 2006
Restaurant Manager
Manhattan Steak House May 1998 - Aug 2004
Restaurant Manager

Menu Development
Inventory Management
Purchasing
Vendor Relations
Advertising
Customer Service
Restaurant Management
Food & Beverage
Restaurant Marketing
Restaurants
Food Service
Hospitality Management
Hiring
Guest Satisfaction
Banquets
Staff Training
P&L
Wine
Hospitality Industry
Menu Design
Profit
Customer Satisfaction
Team Building
Scheduling
Budgeting
Cost Control
POS
Inventory Control