Jennifer M Pizzo

1100 Maxwell Ln, Hoboken, NJ 07030

Financial Services

Mckinsey & Company
Senior Analyst, Agile Coaching
Fiserv
Senior Scrum Master
Fiserv Jun 2016 - Jul 2019
Project Manager
Datascan Aug 2014 - Jun 2016
Project Manager
Datascan Sep 2013 - Aug 2014
Client Advocate

University of Georgia 2015
Master of Business Administration, Masters University of Georgia - Terry College of Business 2013 - 2015
Master of Business Administration, Masters, Business Administration College of Charleston 2002 - 2006
Bachelors, Bachelor of Science, Psychology University of Georgia - Terry College of Business 1983 - 1987
Master of Business Administration, Masters

Customer Satisfaction
Client Relations Skills
Strengthening Client Relationships
Maintaining Strong Client Relationships
Manage Client Relationships
Client Presentation
Customer Retention
Automotive
Business Travel
Communication Skills
Process Improvement
Account Management
Manage Client Expectations
New Client Implementation
Client Issue Resolution
Identifying Client Needs
Identifying Process Improvements
Sales Process
Service Level Agreements
Sow
Business Testing
Establish and Maintain Long Term Client Relationships
Solid Presentation Skills
Microsoft Office
Crm
Business Analysis
Project Management
Customer Service
Quality Assurance
Software Documentation
Product Development
Team Building
Pricing
Sales Presentations
Coaching
Client Services
Strategic Planning
Team Leadership
Leadership
Building Relationships
Operations Management
Communication
Business Process Improvement
Customer Relationship Management
Agile Methodologies
Public Speaking

Current Events (The Economist)
Motivational Speaking
Snowboarding
Fitness Competitions
Marathons

English
Spanish
Italian
Mandarin

Workforce Diversity Certificate
Lean Six Sigma Yellow Belt Certification
Project Management Professional (Pmp)
Certified Scrummaster (Csm)
University of Georgia
Jm Family Enterprises, Inc.