Search

Lori Keighron Phones & Addresses

  • 77 E River Rd, Rumson, NJ 07760
  • Sea Bright, NJ
  • Highlands, NJ
  • Holmdel, NJ
  • Somerset, NJ

Publications

Us Patents

Method And Apparatus For Network Service Assurance

View page
US Patent:
20100156623, Jun 24, 2010
Filed:
Dec 24, 2008
Appl. No.:
12/343876
Inventors:
Zhiqiang Qian - Holmdel NJ, US
I-Cheng Steve Hsu - Holmdel NJ, US
Lori Keighron - Rumson NJ, US
Jackson Liu - Middletown NJ, US
Daniel McMillan - Red Bank NJ, US
Timothy Plattner - Westfield NJ, US
Michael John Zinnikas - North Brunswick NJ, US
Assignee:
AT&T Intellectual Property I, L.P. - Reno NV
International Classification:
G08B 23/00
G06F 11/07
US Classification:
340517, 714 57, 714E11025
Abstract:
Trouble ticket management automates existing institutional operational processes by engaging various external trouble ticketing systems. These systems feed correlated alarm events, trouble analysis results, and trouble ticket information to a particular institutional network. Correlated alarm feeds, including trouble ticket information, are correlated and sent to institutional trouble ticket management systems. The alarms are processed and remedy tickets are created. The remedy tickets interact with remedy tickets at the institutional trouble ticket management systems. These remedy tickets are bonded with maintenance platform tickets.
Lori M Keighron from Rumson, NJ, age ~60 Get Report