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Paul Kontogiorgis Phones & Addresses

  • Park Ridge, IL
  • 3044 N Elbridge Ave, Chicago, IL 60618
  • 5845 Maplewood Ave, Chicago, IL 60659 (773) 293-3399
  • 5847 N Maplewood Ave #6121, Chicago, IL 60659
  • 6121 N Fairfield Ave #1, Chicago, IL 60659 (773) 973-2059
  • 635 Gooseberry Dr, Longmont, CO 80503 (303) 678-5036
  • 635 Gooseberry Dr #1901, Longmont, CO 80503 (303) 678-5036
  • 2727 Nelson Rd, Longmont, CO 80503
  • 2727 Nelson Rd #204, Longmont, CO 80503
  • Thornton, CO
  • 635 Gooseberry Dr UNIT 1901, Longmont, CO 80503

Work

Company: Ibm 2008 to 2013 Position: Global program director and ambassador

Education

Degree: Bachelor's degree or higher

Skills

Cloud Computing • Business Intelligence • Project Management • Management

Industries

Information Technology And Services

Resumes

Resumes

Paul Kontogiorgis Photo 1

Property Owner, Manager, General Contractor, Pm

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Location:
Chicago, IL
Industry:
Information Technology And Services
Work:
Ibm 2008 - 2013
Global Program Director and Ambassador

University of Colorado Boulder 2004 - 2007
Adjunct Professor

2004 - 2007
Property Owner, Manager, General Contractor, Pm
Skills:
Cloud Computing
Business Intelligence
Project Management
Management

Publications

Us Patents

System, Method And Program For Determining Compliance With A Service Level Agreement

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US Patent:
20100299153, Nov 25, 2010
Filed:
May 24, 2010
Appl. No.:
12/785878
Inventors:
Richard S. Curtis - Ft. Collins CO, US
Paul Kontogiorgis - Longmont CO, US
Patrick McCarthy - Longmont CO, US
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY
International Classification:
G06Q 99/00
G06F 17/30
US Classification:
705 11, 707769, 707E17014
Abstract:
System, method and program product for monitoring a computer program or database maintained by a service provider for a customer. A multiplicity of failures of the computer program or data base during a reporting interval are identified. The times of the multiplicity of failures are compared to one or more scheduled maintenance windows. A determination is made that at least one of the multiplicity of failures occurred during the one or more scheduled maintenance windows. A determination is also made that the customer was responsible for at least another one of the multiplicity of failures. A determination is made that the service provider was responsible for a plurality of the failures not including the at least one failure occurring during the one or more scheduled maintenance windows and the at least another one failure for which the customer was responsible. A determination is made whether the service provider complied with a service level agreement based on the plurality of the outages. This may be based on a percent time each reporting interval that the computer program had failed based on durations of the plurality of failures. The computer program may need information from another computer program or other database to function normally. If this other computer program or other database failed during the reporting interval, and the customer was responsible for the failure of the other computer program or other database, the service provider is not charged for the failure of the first said computer program. A determination is made as to a monetary cost to a business of the customer for the plurality of said failures.

System, Method And Program For Determining Compliance With A Service Level Agreement

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US Patent:
20060248118, Nov 2, 2006
Filed:
Apr 15, 2005
Appl. No.:
11/107294
Inventors:
Richard Curtis - Ft. Collins CO, US
Paul Kontogiorgis - Longmont CO, US
Patrick McCarthy - Longmont CO, US
Srinivas Tummalapenta - Broomfiled CO, US
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY
International Classification:
G06F 17/00
US Classification:
707104100
Abstract:
System, method and program product for monitoring a computer program or database maintained by a service provider for a customer. A multiplicity of failures of the computer program or data base during a reporting interval are identified. The times of the multiplicity of failures are compared to one or more scheduled maintenance windows. A determination is made that at least one of the multiplicity of failures occurred during the one or more scheduled maintenance windows. A determination is also made that the customer was responsible for at least another one of the multiplicity of failures. A determination is made that the service provider was responsible for a plurality of the failures not including the at least one failure occurring during the one or more scheduled maintenance windows and the at least another one failure for which the customer was responsible. A determination is made whether the service provider complied with a service level agreement based on the plurality of the outages. This may be based on a percent time each reporting interval that the computer program had failed based on durations of the plurality of failures. The computer program may need information from another computer program or other database to function normally. If this other computer program or other database failed during the reporting interval, and the customer was responsible for the failure of the other computer program or other database, the service provider is not charged for the failure of the first said computer program. A determination is made as to a monetary cost to a business of the customer for the plurality of said failures.
Paul N Kontogiorgis from Park Ridge, IL, age ~49 Get Report