Richard Kweku Asah

Laurel, MD

Information Technology And Services

Spear, Inc.
Information Technology and Services Professional
Fda Aug 2018 - Nov 2019
Records Management Specialist and Ancillary Team
Us Census Bureau Aug 2018 - Nov 2019
Information Technology Support Specialist
Livanta, Llc Nov 2007 - Aug 2018
Team Lead
Valueoptions Jan 2015 - Jun 2015
End User Support Specialist

Networking
Servers
Technical Support
Troubleshooting
Windows
Windows Server
Active Directory
Microsoft Office
Network Security
Technical Assistance
Windows Remote Desktop
Organization Skills
Customer Support
Problem Solving
Cyber Security
Virtualization
Vmware
Virtual Private Network
System Administration
Microsoft Exchange
Microsoft Products
Remote Desktop Protocol
Remote Desktop
Group Policy
Powershell
Office 365 Administration
Servicenow Administration
Software Updates
File Servers
Linux System Administration
Solarwinds
Configuration Management
System Center Configuration Manager
Internet Protocol Suite
Analytical Skills
Security Incident Response
Security Incident and Event Management
Incident Response

Comptia Security+

Centers of Medicare and Medicaid (Cert CDC - Livanta LLC)
Annapolis Junction, MD
Jun 2008 to Oct 2013
Customer Service Representative
Centers of Medicare and Medicaid (Cert CDC - Livanta LLC)
Annapolis Junction, MD
Jun 2008 to Oct 2013
Medical Records Request & Storage Clerk
Centers of Medicare and Medicaid (Cert CDC - Livanta LLC)
Annapolis Junction, MD
Jun 2008 to Oct 2013
Medical Records Scanning Clerk
SOURCECORP
Upper Marlboro, MD
Nov 2005 to Apr 2008
Data Entry Specialist / Delivery Driver
Allied Barton Protective Services
Shirlington, VA
Feb 2005 to Sep 2005
Security Guard Officer
Rugged Wear House
Laurel, MD
Oct 2002 to Dec 2004
Sales Associate/Cashier

Customer Service / Call Center Service Operations /Complaint handling and Dispute solutions / Data Entry and Records Management/ MS Word/ Excel/ Access and Power Point. Ability to work with several operating systems, including Windows, Mac OSX