Robin Kay Lepker

Agave Pediatrics/DRCC

Aug 2011 to 2000
Billing Supervisor
Verizon Wireless
Chandler, AZ
Aug 2007 to Aug 2010
Technical Support Coordinator/Customer Service
Pizza Hut
Elko, NV
Nov 2005 to Jan 2006
Assistant Manager
Comfort Inn
Elko, NV
Dec 2004 to Nov 2005
Front desk Supervisor
Pegasus Solutions
Phoenix, AZ
Apr 2003 to Jun 2004
Support Analyst
EarthLink
Phoenix, AZ
Jan 1999 to Dec 2002
Broadband Support Technician

Everest College
Phoenix, AZ
2010 to 2011
Diploma in MIBC
Pima Community College
Phoenix, AZ
2008
A+ Certification in Technical Support
Deer Valley High School
Glendale, AZ
1982 to 1986
Diploma

l5 years customer service/call center experience/09 years technical support with LAN/WAN Connectivity/ Strong problem solving skills/ Dependable, self starter works well within a team or on own A+ Certification HIPPA Certified OSHA Certified Medicare Claims CPT- Coding Data Entry General Office Skills ICD-9 Coding CMS 1500 Electronic Claims Medicaid Claims Alpha/Numeric Filing Appointment Scheduling Claimgear Medisoft Typing 40+ WPM 10 key by touch Office Machines Health Insurance Medical Terminology Electronic Verification HCPCS Coding Accounting Basics MS Word/Excel/E-Mail Data Research Microsoft Office MAC OS 7.5-X Windows 3.1-7