Ruben T Puno

3991 White Oak Ln, Sparks, NV 89436

Information Technology And Services

Mitel
Product Support Representative
Optimal Systems
It Manager
Optimal Systems
Av and It Engineer
Ipass Sep 2009 - Feb 2014
Network Analyst
Ipass Sep 2007 - Sep 2009
Senior Technical Support Engineer

Itt Technical Institute 2002 - 2004
Bachelors Itt Technical Institute 1995 - 1997
Associates, Associate of Arts, Computer Engineering

Security
Cloud Computing
Vpn
Enterprise Software
Networking
Servers
Integration
Technical Support
Disaster Recovery
Unix
Wireless
Linux
Troubleshooting
Saas
System Administration
Hardware
Network Security
Software Documentation
Management
Operating Systems
Network Administration
Firewalls
Wireless Networking
Testing
Telecommunications
Windows
Tcp/Ip
Juniper
Visio
Windows Server
Cbt
Hdmi
Av
Audio Visual Support
Professional Audio
Hd Video
Audio Visual System Design
Customer Support
Help Desk Support
It Management
It Operations
It Solutions
Urc
Remote User Support
Remote Administration
Computer Hardware
Software As A Service
Information Technology
Wireless Technologies

Social Services
Children
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Health

Urc

Self Employed

Sep 2010 to 2000
Technical Consultant
Self Employed
Redwood Shores, CA
Sep 2010 to Feb 2014
Network Analyst
iPass

Sep 2007 to Sep 2010
Senior Technical Support Tier
TIBCO Software
Palo Alto, CA
Jan 2007 to Jul 2007
Associate Systems Administrator
HP and Compaq

Jun 2006 to Jan 2007
Desktop Systems Specialist
Cranite Systems
Los Gatos, CA
Jun 2005 to Apr 2006
Sales Engineer
Cranite Systems

Jul 2005 to Dec 2005
Support Engineer
Cranite Systems

Jun 2005 to Dec 2005
IT Manager
ePeople Inc
Mountain View, CA
Jun 2004 to Apr 2005
IT Manager
Support
Lemoore, CA
Apr 2002 to Jun 2004
LAN Administrator
Support

Apr 2002 to Jun 2004
Simulator Technician
Exodus Communications Inc
Santa Clara, CA
Dec 2000 to Oct 2001
Desktop Support Analyst
eCycle Inc
Milpitas, CA
May 1999 to Jun 2000
Computer Technician II
Silicon Graphics Inc
Mountain View, CA
Feb 1997 to May 1999
Associate Engineering Technician

Foothill College
Apr 1998
Certificate
ITT Technical Institute
Santa Clara, CA
Sep 1997
A.A.S. in Computer & Electronics Engineering