Selina M Zertuche

San Antonio, TX

Insurance

Catto & Catto Llp
Benefit Account Manager
Millennium1 Solutions Sep 1, 2014 - Apr 2015
Human Resources Generalist and Recruiter
Wells Fargo Nov 2013 - Sep 2014
Human Resources Service and Delivery Quality Monitor
Wells Fargo Sep 2012 - Nov 2013
Human Resources Service and Delivery Team Lead
Wells Fargo Jul 2008 - Sep 2012
Human Resources Customer Service Representative

University of the Incarnate Word
San Antonio College

Leadership
Hiring
Team Building
Budget Monitoring
Human Resources
New Hire Orientations
Insurance
Account Management
Process Improvement
Quality Assurance
Workforce Analytics
San
Building Relationships
Benefits Design
Employee Relations
Business Process
Hr Policies and Procedures
Time Management
Employee Training
Training
Hr Consulting
Customer Service
Interviews
Onboarding
Benefits Negotiation
Property and Casualty Insurance
Business Process Improvement
Property and Casualty
Management
Teamwork
Hr Policies
Project Management
Coaching
Benefits Administration
Call Centers
Recruiting
Payroll
Employee Benefits
Performance Management

Children
Economic Empowerment
Education
Human Rights
Health

General Lines Agent: Life, Accident, Health, and Hmo

Wells Fargo

Sep 2010 to 2000
HR Delivery & Service Team Lead
Wells Fargo
San Antonio, TX
Jul 2008 to Sep 2010
HR Service Center Representative
USAA
San Antonio, TX
Oct 2005 to Feb 2008
Auto Total Loss Team Lead
USAA
San Antonio, TX
Jul 2001 to Oct 2005
Auto Total Loss Claims Adjuster

Amridge University
Montgomery, AL
2010 to 2000
Bachelor of Science in Leadership

Training new hires and cross training current team members, Strong ability to work with all levels of staff across all geographic regions, Management, Problem Solving, Word, Excel, Lync, Outlook, Software troubleshooting and experience