Resumes
Resumes
Workforce Manager
View pageLocation:
554 E St east, Lincoln, CA 95648
Industry:
Telecommunications
Work:
Wave Division Holdings, LLC - Kirkland, WA since May 2011
Account Specialist Lead
Man Without Wax, LLC since Oct 2006
Lead Vox / Songwriter
Wave Division Holdings, Inc Feb 2007 - Apr 2011
Quality Assurance
Nelson Heating Nov 2009 - Apr 2010
Heating Technician Assistant
Blue Nile, Inc Feb 2006 - Oct 2006
Customer Service Representative/Diamond and Jewelry Consultant
Account Specialist Lead
Man Without Wax, LLC since Oct 2006
Lead Vox / Songwriter
Wave Division Holdings, Inc Feb 2007 - Apr 2011
Quality Assurance
Nelson Heating Nov 2009 - Apr 2010
Heating Technician Assistant
Blue Nile, Inc Feb 2006 - Oct 2006
Customer Service Representative/Diamond and Jewelry Consultant
Education:
Shoreline Community College 2004 - 2005
Pursuit of AAAS, Digital Audio Engineering Edmonds Community College 2002 - 2002
GED
Pursuit of AAAS, Digital Audio Engineering Edmonds Community College 2002 - 2002
GED
Skills:
Customer Service
Call Centers
Team Leadership
Coaching
Social Media
Leadership
Telecommunications
Technical Support
Networking
Customer Satisfaction
Customer Experience
Outlook
Training
Team Building
Social Networking
Microsoft Word
Project Management
Microsoft Excel
Microsoft Powerpoint
Workforce Management
Analytics
Data Analysis
Workforce Planning
Trend Forecasting
Contact Centers
Avaya Cms
Sql
Time Management
Verint Monet
Workforce Analytics
Advanced Excel Analytics
Demand Forecasting
Budgeting and Forecasting
Contact Center Management
Contact Center Operations
Contact Center Optimization
Excel Pivot
Written Communication
Solution Development
Customer Service Management
Reporting Metrics
Reporting and Analysis
Verint Workforce Management
Problem Solving
Creative Problem Solving
Strategy
Tableau
Sharepoint
Management
Microsoft Office
Music
Songwriting
Troubleshooting
Account Management
Pro Tools
Recording
Customer Retention
Sales
Apple Pages
Apple Numbers
Garageband
Audio Engineering
Sales Management
Sales Process
Voip
Sales Operations
Powerpoint
Broadband
Wireless
Telephony
Acsr
Propellerheads Reason
Audio Post Production
Call Centers
Team Leadership
Coaching
Social Media
Leadership
Telecommunications
Technical Support
Networking
Customer Satisfaction
Customer Experience
Outlook
Training
Team Building
Social Networking
Microsoft Word
Project Management
Microsoft Excel
Microsoft Powerpoint
Workforce Management
Analytics
Data Analysis
Workforce Planning
Trend Forecasting
Contact Centers
Avaya Cms
Sql
Time Management
Verint Monet
Workforce Analytics
Advanced Excel Analytics
Demand Forecasting
Budgeting and Forecasting
Contact Center Management
Contact Center Operations
Contact Center Optimization
Excel Pivot
Written Communication
Solution Development
Customer Service Management
Reporting Metrics
Reporting and Analysis
Verint Workforce Management
Problem Solving
Creative Problem Solving
Strategy
Tableau
Sharepoint
Management
Microsoft Office
Music
Songwriting
Troubleshooting
Account Management
Pro Tools
Recording
Customer Retention
Sales
Apple Pages
Apple Numbers
Garageband
Audio Engineering
Sales Management
Sales Process
Voip
Sales Operations
Powerpoint
Broadband
Wireless
Telephony
Acsr
Propellerheads Reason
Audio Post Production
Languages:
English
Account Specialist Lead At Wave Division Holdings, Llc
View pagePosition:
Account Specialist Lead at Wave Division Holdings, LLC, Lead Vox / Songwriter at Man Without Wax, LLC
Location:
Greater Seattle Area
Industry:
Telecommunications
Work:
Wave Division Holdings, LLC - Kirkland, WA since May 2011
Account Specialist Lead
Man Without Wax, LLC since Oct 2006
Lead Vox / Songwriter
Wave Division Holdings, Inc Feb 2007 - Apr 2011
Quality Assurance
Nelson Heating Nov 2009 - Apr 2010
Heating Technician Assistant
Blue Nile, Inc Feb 2006 - Oct 2006
Customer Service Representative/Diamond and Jewelry Consultant
Account Specialist Lead
Man Without Wax, LLC since Oct 2006
Lead Vox / Songwriter
Wave Division Holdings, Inc Feb 2007 - Apr 2011
Quality Assurance
Nelson Heating Nov 2009 - Apr 2010
Heating Technician Assistant
Blue Nile, Inc Feb 2006 - Oct 2006
Customer Service Representative/Diamond and Jewelry Consultant
Education:
Shoreline Community College 2004 - 2005
Pursuit of AAAS, Digital Audio Engineering Edmonds Community College 2002 - 2002
GED
Pursuit of AAAS, Digital Audio Engineering Edmonds Community College 2002 - 2002
GED
Skills:
Call Center
Music
Songwriting
Troubleshooting
Customer Service
Outlook
Sales
Microsoft Office
Telecommunications
Networking
Microsoft Word
Social Media
Management
Music
Songwriting
Troubleshooting
Customer Service
Outlook
Sales
Microsoft Office
Telecommunications
Networking
Microsoft Word
Social Media
Management