Thiru Malaiswamy Ilango

8254260, Aug 28, 2012

Jun 15, 2007

11/763950

Paritosh Bajpay - Edison NJ, US
Chuan-Chuen Chang - Holmdel NJ, US
Monowar Hossain - Middletown NJ, US
Mark Hunt - Plano TX, US
Thiru Ilango - Holmdel NJ, US
Michael R. Lambert - Springtown TX, US
David H. Lu - Morganville NJ, US

AT&T Intellectual Property II, L.P. - Atlanta GA

H04L 12/24

370237, 370235

A method and apparatus for addressing a congestion condition in a communication network are disclosed. For example, the method receives an alert for at least one of: a trunk or a Permanent Virtual Circuit (PVC), where the trunk or the PVC is associated with a route. The method determines whether the alert is associated with a congestion condition by determining whether a trunk utilization has exceeded a first predetermined threshold for the trunk or for the at least one trunk supporting the PVC. The method then rebuilds the route if the first predetermined threshold is exceeded for the trunk or for the at least one trunk supporting said PVC.

8045476, Oct 25, 2011

Aug 26, 2008

12/198714

Neerav Mehta - Edison NJ, US
Paritosh Bajpay - Edison NJ, US
Monowar Hossain - Middletown NJ, US
Devendra Chaudhary - Marlboro NJ, US
Thiru Ilango - Holmdel NJ, US

AT&T Intellectual Property I, L.P. - Atlanta GA

G06F 11/00

370242, 370247

A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive information from a set top box that is associated with an undesired condition being experienced by a user of the set top box where the information is inputted into the set top box by the user, determine a failure condition associated with the information, perform a first diagnostic process to isolate the failure condition between a network failure and a customer premises equipment (CPE) failure, and transmit correction instructions to the set top box for presentation to the user when the failure condition is isolated to the CPE failure. Other embodiments are disclosed.

20090144764, Jun 4, 2009

Nov 30, 2007

11/948604

NEERAV MEHTA - Edison NJ, US
PARITOSH BAJPAY - Edison NJ, US
MONOWAR HOSSAIN - Middletown NJ, US
THIRU ILANGO - Holmdel NJ, US
CHEN YUI YANG - Marlboro NJ, US

AT&T KNOWLEDGE VENTURES, L.P. - Reno NV

H04N 7/16

725 1

A system and method is disclosed for processing refund requests. For IPTV broadcast programs, refund requests initiated by users may be for pay-per-view or on-demand programs. After accepting the refund request, user information and historical event information for the provider network are collected and analyzed using a set of rules. The refund request may be granted or denied, either in whole or in part, based on the user information and the historical event information. In addition, detection of network outages and service interruptions is correlated to the refund requests, whereby remediation service may be initiated for network components determined to be in a fault condition.

20090161530, Jun 25, 2009

Dec 24, 2007

11/963922

Paritosh Bajpay - Edison NJ, US
Raghvendra Savoor - Walnut Creek CA, US
Monowar Hossain - Middletown, NJ
Xidong Wu - Livermore CA, US
Thiru Ilango - Holmdel NJ, US

AT&T KNOWLEDGE VENTURES, LP - Reno NV

G01R 31/08

370216

A method can be used to detect a problem, isolate the cause of the problem to a particular device in which the cause resides, and potentially repairing the particular device. In one embodiment, the method can be fully automated using a system. In another embodiment, the method may be partly automated. In this particular embodiment, the system can perform most or all of the testing or diagnosis automatically. The system can perform the method until a point where human intervention is required. The problem, the cause, and particular device may be known at the time notification is sent to customer care, a workcenter, or another network operations center. With the information regarding the problem, cause and particular device, a technician or other personnel can be dispatched and repair the problem more quickly than if only the problem is provided and the technician needs to perform the testing and diagnosis.

20090182812, Jul 16, 2009

Jan 14, 2008

12/013861

Paritosh Bajpay - Edison NJ, US
Stephen Griesmer - Westfield NJ, US
Monowar Hossain - Middletown NJ, US
Thiru Ilango - Holmdel NJ, US
Arun Kandappan - Morganville NJ, US
Kenneth Oexmann - Manalapan NJ, US
Venkatesh Patrachari - Morganville NJ, US
Steve Van Pelt - Brick NJ, US
Joyce Weekley - Cincinnati OH, US

G06F 15/16

709205

In one embodiment, the present invention is a method and apparatus for dynamic scaling data center of processor utilization. In one embodiment, a system for managing a data center includes a control module for gathering data related to at least one server in the data center, the data being gathered from a plurality of sources, and a user interface coupled to the control module for displaying the gathered data to a user in a centralized manner. The control module is further configured to receive a command from the user, the command relating to the operation of the server, and to transmit the command to server.

20100265832, Oct 21, 2010

Apr 16, 2009

12/424910

PARITOSH BAJPAY - Edison NJ, US
Chee Ching - Holmdel NJ, US
Scott Corbin - Lewisville TX, US
Luis Figueroa - Spotswood NJ, US
Paul D. Gilbert - McKinney TX, US
Monowar Hossain - Middletown NJ, US
Thiru Ilango - Holmdel NJ, US
David H. Lu - Morganville NJ, US
Peter R. Wanda - Orlando FL, US

H04J 1/16

370250

A method and an apparatus for detection and prevention of a slow response on a network are disclosed. For example, the method selects a router automatically for testing in response to a ticket indicating a slow response, and performs a diagnostic test on the router, wherein the diagnostic test comprises at least one of: a protocol diagnostic test, a circuit diagnostic test or, a congestion diagnostic test. The method then performs at least one remedial step to address a root cause that is identified by the diagnostic test, wherein the root cause is associated with the slow response.

20110149721, Jun 23, 2011

Dec 22, 2009

12/645060

Paritosh Bajpay - Edison NJ, US
Robert Ferro - Jackson NJ, US
Luis Figueroa - Spotswood NJ, US
Monowar Hossain - Middletown NJ, US
Thiru Ilango - Holmdel NJ, US
David Lu - Morganville NJ, US

H04L 12/24

370216

Methods and apparatus to detect and restore flapping circuits in IP aggregation network environments are disclosed herein. An example method for use in maintaining a communication network includes retrieving information related to an operating state of a device associated with a network disturbance; determining whether the information related to the operating state of the device is indicative of a flapping condition; when the operating state information indicates that the flapping condition is present in the network, determining a cause of the flapping condition; when the cause of the flapping condition is a physical cause, selecting a first recovery procedure; and when the cause of the flapping condition is a logical cause, selecting a second recovery procedure different from the first recovery procedure.

20120320785, Dec 20, 2012

Aug 27, 2012

13/595859

Paritosh Bajpay - Edison NJ, US
Chuan-Chuen Chang - Holmdel NJ, US
Monowar Hossain - Middletown NJ, US
Mark Hunt - Plano TX, US
Thiru Ilango - Holmdel NJ, US
Michael R. Lambert - Springtown TX, US
David H. Lu - Morganville NJ, US

AT&T Corp. - New York NY

H04L 12/26

370252

A method and apparatus for addressing a congestion condition in a communication network are disclosed. For example, the method receives an alert for at least one of: a trunk or a Permanent Virtual Circuit (PVC), where the trunk or the PVC is associated with a route. The method determines whether the alert is associated with a congestion condition by determining whether a trunk utilization has exceeded a first predetermined threshold for the trunk or for the at least one trunk supporting the PVC. The method then rebuilds the route if the first predetermined threshold is exceeded for the trunk or for the at least one trunk supporting said PVC.