Trent W Ilkenhans

Leander, TX

Information Technology And Services

Dell
Project Manager
Dell
Business Analyst
Dell May 2003 - Aug 2006
Pg Test Technician Senior Analyst
Dell May 2003 - Aug 2006
Business Systems Analysis Advisor
Dell Sep 1998 - May 2003
Pg Test Technician Specialistâ Senior Analyst

Texas State University 2003 - 2008
Bachelors, Management, Information Systems Texas State University 2005 - 2005
Del Valle H.s 1988 - 1991

Business Analysis
It Strategy
Requirements Analysis
Sdlc
Business Process Improvement
Requirements Gathering
Business Intelligence
Software Project Management
Itil
Vendor Management
Agile Methodologies
Sql
Visio
Pre Sales
Business Process
Process Improvement
Project Management
Integration
Software Development
Microsoft Sql Server
Solution Architecture
Sharepoint
Enterprise Software
Agile and Waterfall Methodologies
Powerpoint
Technical Documentation
Powershell
Batch Files
Metrics Reporting
Troubleshooting
Test Management
Quality Assurance
Hardware
Business Requirements
Software Documentation
Software Installation
Software Quality Assurance
Web Design
Web Development
Graphics
Mobile Design
User Interface Design
Storage
Technical Support
Iis
Data Center
Testing
Databases

Family
Mobile Application Design
Web Design
Social Services
Children
Education
Racquetball
Poverty Alleviation
Church
Science and Technology
Disaster and Humanitarian Relief
Graphic Design
Health

Spanish

United States

Information Technology and Services

Austin, Texas Area

Computer Hardware

Dell, Inc

Aug 2006 to 2000
Business Systems Analysis Advisor - I/T
Enterprise Server Group

Aug 2006 to Aug 2006
PG Test Technician Sr. Analyst
Client Product Group

Sep 1998 to May 2003
PG Test Technician Specialist-Senior Analyst
Stockroom 24-Failure Verification Lab

Nov 1994 to Oct 1995
Material Handler Associate II
Major Accounts Portables Support

Nov 1992 to Oct 1994
CSD Senior Technician II, Technical Support
Manufacturing - Receiving Q.A

Nov 1992 to Oct 1994
Quality Assurance Inspector I

Texas State University
Del Valle, TX
1991
High School Diploma in Computer Information Systems

Hardware/Networking Expert experience in troubleshooting and building desktops, laptops, servers, and storage. Familiar with SAN. Proficient with wired/wireless networking, VPN, SSL. Knowledge of networking protocols. Pursued CCNA. Programming Languages Knowledge of C#, C++, VB, ASP.Net, Java, JSP, MSSQL Python, OPSR2. Proficient in ASP, VBScript, JavaScript, HTML, DHTML, CSS, Nant scripting. Knowledge of Server/client-side scripting, Shell scripting, Perl, DOS Batch, T-SQL, XML. PC Software Proficient and knowledge of MSDos, Windows 9x/NT/2K/XP/Vista/WIN7, Windows Server NT/2K/03/08, MS Office 95-2010, Red Hat, Debian, Adobe Photoshop, Image Ready, Acrobat, Flash, Dreamweaver, Fireworks, VSS 6.0, VSTS 03-12, Visual Studio 6.0-12, MS SQL 6.5-2008, Windows Debugger, Various web browsers, Wise Installation Studio 7.0, Novell, Citrix, MS Project, Outlook, Lync, Excel, Word, Visio, OneNote, Access, LiveMeeting, InfoPath, SharePoint Designer. Novice knowledge of mobile application development.