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William Dufft Phones & Addresses

  • 23 Kings Blvd, Reading, PA 19607 (610) 777-3869
  • 23 Kings Way, Shillington, PA 19607 (610) 777-3869

Work

Company: Cna insurance 2005 to 2012 Position: Services and operations manager

Education

Degree: Master of Science, Masters School / High School: Springfield College 1983 to 1983 Specialities: Psychology

Skills

Workforce Management • Process Optimization • Call Center • Claims • Process Improvement • Customer Satisfaction • Insurance • Management • Change Management • Team Building • Training • Recruiting • Customer Service • Claim • Leadership • Employee Relations

Emails

Industries

Insurance

Resumes

Resumes

William Dufft Photo 1

William Dufft

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Location:
Reading, PA
Industry:
Insurance
Work:
Cna Insurance 2005 - 2012
Services and Operations Manager

Encompass Insurance Nov 1999 - May 2003
Senior Unit Supervisor

Adelphia Seafood Company Apr 1986 - Mar 1988
Retail Manager
Education:
Springfield College 1983 - 1983
Master of Science, Masters, Psychology
The Pennsylvania State University 1982 - 1982
Bachelors, Bachelor of Science, Psychology
Skills:
Workforce Management
Process Optimization
Call Center
Claims
Process Improvement
Customer Satisfaction
Insurance
Management
Change Management
Team Building
Training
Recruiting
Customer Service
Claim
Leadership
Employee Relations
William Dufft Photo 2

William Dufft Shillington, PA

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Work:
CNA INSURANCE
Reading, PA
Feb 2005 to Jan 2012
Services / Operations Manager

SELF-EMPLOYED

May 2003 to Feb 2005
Internet Sales / Sales Contractor

ENCOMPASS INSURANCE, Reading Pa
Wyomissing, PA
Oct 1999 to May 2003
Senior Unit Supervisor

CNA PERSONAL INSURANCE
Reading, PA
Apr 1988 to Oct 1999
Unit Supervisor

ADELPHIA SEAFOOD COMPANY
West Lawn, PA
Apr 1986 to Mar 1988
Retail Manager

Education:
Springfield College
Springfield, MA
1983
Masters of Science in Industrial / Organizational Psychology

The Pennsylvania State University, State College PA
1982
Bachelors of Science in Psychology

William Dufft Photo 3

William Dufft Shillington, PA

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Work:
CNA INSURANCE

2005 to Present
Services / Operations Manager

SELF-EMPLOYED

2003 to 2005
Internet Sales / Sales Contractor

ENCOMPASS INSURANCE
Reading, PA
1999 to 2003
Senior Unit Supervisor

CNA PERSONAL INSURANCE
Reading, PA
1988 to 1999
Unit Supervisor

ADELPHIA SEAFOOD COMPANY
West Lawn, PA
1986 to 1988
Retail Manager

Education:
Springfield College
Springfield, MA
1983
Masters in Industrial / Organizational Psychology

The Pennsylvania State University
State College, PA
1982
Bachelors in Psychology

Publications

Us Patents

Encapsulated Light Source With Coupled Fiberguide

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US Patent:
42969980, Oct 27, 1981
Filed:
Dec 17, 1979
Appl. No.:
6/104364
Inventors:
William H. Dufft - Shillington PA
Assignee:
Bell Telephone Laboratories, Incorporated - Murray Hill NJ
International Classification:
G02B 726
US Classification:
350 9620
Abstract:
A laser is coupled to an optical fiber in an hermetic encapsulation by locking a portion of the fiber near the laser in a body of solder. With the laser energized, the position of the optical fiber is adjusted within an aperture through the solder body to optimize the light output at the end of the fiber. The solder body then is heated to cause flow around the fiber and cooled to lock the fiber in position.

Light Emitting Device Mounting Arrangement

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US Patent:
40139158, Mar 22, 1977
Filed:
Oct 23, 1975
Appl. No.:
5/625022
Inventors:
William Henry Dufft - Shillington PA
Assignee:
Bell Telephone Laboratories, Incorporated - Murray Hill NJ
International Classification:
H05B 3302
US Classification:
313499
Abstract:
A mounting scheme designed to provide enhanced brightness and off-axis viewing of a discrete light emitting device is described. The device is placed within a cavity with reflecting side walls. Situated above the cavity is a contrast filter which has formed therein a plurality of spherical lenses. The lens arrangement is designed to produce an array of discrete images of the device separated by dark areas in order to increase the visibility of the device. The cavity side walls reflect onto the lenses light which would not normally be incident thereon thereby further enhancing visibility and permitting good off-axis viewing.
William H Dufft from Shillington, PA, age ~64 Get Report