William F Glockzin

405 Deer Run, Keller, TX 76248

Computer Software

Csc Sep 2014 - Jul 2015
Advisor
Microsoft Sep 2014 - Jul 2015
Senior Premier Field Engineer  Microsoft 365
At&T Oct 2012 - Jul 2014
Senior Uc Consultant
Bt May 2011 - Nov 2012
Senior Microsoft Unified Communications Consultant
Microsoft Feb 2008 - May 2011
Unified Communications Support Escalation Engineer

Voip
Unified Communications
Microsoft Exchange
Cloud Computing
Virtualization
Windows Server
Lync
Data Center
Active Directory
Hyper V
Integration
Tcp/Ip
Vmware
Managed Services
Design and Implementation
Telecommunications
Firewalls
Powershell
Presales Technical Advisement and Assessment
Microsoft Sql Server
Pre Sales
Lync Server 2010
Application Log Analysis
Lync Voice Routing
Lync Enhanced 911 and 911 Enable Integration
Lync Dial In Conferencing
Polycom and Cisco Audio and Video Integrations
Avaya Remote Call Control Integrations
Cisco and Avaya Pbx Integrations
Audiocodes Media Gateway Integrations
Acme and Audiocodes Session Border Controller Integrations
Audiocodes Survivable Branch Appliance Deployments
Ocs/Lync and Pbx Migrations
Lync Call Detail Recording Report Preparation
Gap Analysis
Statements of Work
Request For Proposals
Business Requirements Documentation
Technical Requirements Documentation
Solution Delivery
Day 1/2 Support
Sip Stack Analysis
Peer Reviews
Rbac
G.711
Software Design
Microsoft Azure

Science and Technology
Education
Arts and Culture
Environment

Itil Foundation V3
Microsoft 365 Security Administrators
License D622-3267
License 957692
License D463-2692
License A977-3648
License A697-7341